Avis (4 775)
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Great service for me it's one less thing to worry about and they are always so helpful!!
Great app to track the orders so far and excellent support. Thank you very much for your great assistance.
This software is a scam. The fee plan did not say that there would be an agent fee, but in the end, it was charged $5 per agent per month. fraud
I am sorry to know that you are not happy with the fact that there is a fee per month for adding a member.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
Unfortunately, though seemingly popular, this is the worst app I've experienced in Shopify. When it works, it's fine but getting orders to sync properly, connecting multiple stores to an organization, needing to uninstall/reinstall to change plans, compounded by slow support that is a back and forth by email just doesn't make it worthwhile when there appear to be better-supported alternatives. If AfterShip upgraded to real-time chat support, it could potentially make all the difference in my rating from the long frustrating wait of issues that arise.
I can't say enough good things about this app. It has truly been a game-changer for our business. From the moment we started using it, we noticed a significant improvement in our order tracking and customer satisfaction.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
i am new to shopify tho.. i have not made any sales yet but from what i have seen on earth aftership and shopify work hand in hand nd i hope the tracking is automated to my customers
So far so good. We upgraded from free trial to paid version in just a few days. Nitin was very helpful and proactive in solving the issue our store have with the app. A great tool to automate our shipping & tracking operations.
cuando realizo la sincronización en mi tienda no muestra el enlace
Excellente application, création de pages, rapide et facile, service client brillant à l'écoute, répondez rapidement ! Très heureux
Have just installed this app & seems great so far. Needed help & support was very quick and helpful.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip