Avis (4 604)
Affiner
-
Par note
Je pense que la solution Tracking est interessante pour le client . IL est rassurant de savoir ou en est la commande
Les 3 modules SHipping , Tracking et Return couvrent l'ensemble du besoin
Je remercie SHREYASI pour sa patience et sa volonté de m'expliquer ,le moduile TRacKING quand bien même mon anglais est imparfait
Atrocious support. Doesn't support DPD UK, yet happy to charge me hundreds of dollars for trackings that didn't go beyond 'pending' status.
Have emailed support five times over two weeks requesting a refund - NO RESPONSE.
Will be taking the matter up with Shopify support to recover funds.
Real shame as this app used to be so good.
I would definitely recommend this APP for everyone looking to have an updated, branded, and highly responsive order tracking page. Aseem was very responsive and friendly with my questions/requests.
Fantastic efficient service. Was able to help me integrate my website with Aftership quickly.
Very helpful live chat support.
so far so good! looking at the premium version
Look closer !!
I had high hopes fo this app, but after trialing it, it is really not good for people shipping from non english speaking countries.
If you sell in USA etc, but ship from asia, which many shops do, you will most likely be using postal tracking sites that are loaded in languages other than english, forcing your customers to use a google translator to read their info and we all know how good a web translation software is now don't we lol...
The original shopify system is good enough for basic tracking, at least it is user friendly for everyone, no need to pay for this app guys.
Great app so far! I will add more after a certain time since very new with this app in our store however it has really nice features.
Ankush was an amazing help. Looking forward to this app providing the proactive customer service we need in tracking orders and issues.
Aseem was very helpful when getting me onboarded. He also extended my free plan by 7 days more!
Thank you!
Difficult to set up and doesn't have the features I need e.g. calculating shipping
Works great! I think this app helps a lot on order tracking. And it's service is also great, anyway, 5 stars is a must.