Avis (4 604)
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AfterShip Order Tracking Has been Very Helpful. I really appreciated Ankit's customer service and helping me step by step in setting up the app and tracking in my store. I recommend this app!
app looks good but the coding intruction could be way better. Make a video of how it should be down and put it next to the instructions.
As a beginning Shopify webmaster, it is worth adding this to your app list. Save a lot time & money for me.
Good nice great awesome superb super incredible 5 stars crazy good ultra extreme level nice unbelievable app
The tracking button looked ugly on my Tracking Page in Shopify. I was unable to customize it. Hopefully, the competitors have done a better job in this regard.
I love the fact that the app sends automated emails with the shipping status. And I also love the fact that it allows me to put a link on my site to help customer's track their order.
I just started using this app, and realized how bad is mobile version and they encourage people to go outside your website and download/use their app and website to track their order. This ecouragement was a YELLOW big button on top of TRACKING section so it blocks your customer by using your website section.
Again, this is a very bad bug I found from Mobile version.
Another thing is I just realized they MAY charge you $1 for your free subscription?!
I won't recommend this app. these things are behind we(dropshippers) back!!
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team AfterShip
If you want a great app and customer service, then this is the app to get. I was running out of trial time due to office work, so I asked if I could have an extra couple of days, and the company gave me more than I had asked. Now that is going above and beyond customer service, it's called BEING NICE and I wish we all can do this. The app is running great!!
perfect! The support was great! Thanks a lot I needed help to install the free version and everything was set within a few minutes.
This app I can image to reach my business to another level and Pratibha singh, the cs she was so quick and helpful.