Avis (4 590)
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One of the things I liked about this app was the easy-to-use live order tracking feature. It made it convenient to keep track of important information on orders and ensure their timely delivery. Definitely a nice feature to have in an app like this.
I have been using multiple apps, but the AfterShip Tracking app stands out in terms of customer service. Their team is very attentive to feedback, always available to answer users' questions, and frequently communicate product updates or changes.
great customer service today, very good app and fast help if needed!
The agent provided me with exceptional support! Love Aftership
MUST HAVE APP ! Amazing customer support , Priti is absolutely outstanding with everything what I was asking her , one more time THANK YOU SO MUCH Priti ! , everything in that app is so easy to understand and effective to companies on them start as mine!
Wish you all the best !
I had a great experience with support, particularly with Priti who was very helpful and responsive. Thank you very much!
I received great assistance so far, my main issue is getting the order mapping to work and receive information from products. Overall I’m not sure if that is an issue with the app so I give it 4 stars but weighted on my only having used it about a week or a bit more. My review may become better or worse after more experience depending how it goes.
Thank you for sharing your feedback with us; we're thrilled to hear that our assistance was prompt and satisfactory. We sincerely hope that your experience with the app continues to meet your expectations.
Regarding the issue you raised, I want to assure you that orders from Shopify are accurately linked with the appropriate couriers in AfterShip, and product information from Shopify is seamlessly synced to the Tracking App. This information will also be visible in the emails sent to your customers.
We are always eager to receive suggestions from our users. Understanding your needs helps us tailor our services to meet your expectations and create a more engaging experience.
If you have any further questions or need assistance with the app, please don't hesitate to reach out to us via the live chat option in your account or by emailing us at support@aftership.com.
We are committed to ensuring that your experience with us is deserving of a 5-star rating.
great job so far Rajat
Thank you! Saransh Neha delivered exceptional technical support. He was incredibly collaborative and dedicated, working diligently to address all my questions and concerns. I'm thoroughly pleased with his efforts and the quality of his work.
Thank u , you do amazing job