AfterShip Order Tracking

This app works wonders! We can customize the different notifications to our brand using their premium service. It automatically knows when we have new orders and imports them every 3 or so hours. After that, emails are sent out to our customers about their order and the status of it. We also like how it has 1 place to track packages through multiple carriers, which makes it easy for international and UPS Mail Innovations packages. There is no need to go to multiple websites to track a shipment. There could be improvement on the time for the order importer, maybe 1 hour instead of 3 hours. It would also be nice to have the tracking button/widget follow the responsiveness of our website. The url that Aftership supplies us could have room for us to style it according to our brand colors/theme. Other than those few minor things, this app is great.

good！its free under 50 orders per monthe, i will refer this to my friend around,, this is very economic for most of beginers

Love AfterShip and so do my customers! Highly recommended if you ship anything for your store! One of my favorite things about AfterShip is it's ability to track for international and domestic shipping companies with ease, plus all the freight tracking.

The app is great, the one thing I find confusing is the Tracking, Returns, and Shipping plans. It would be easier to manage if they were linked together. But the more we use the app, the more we understand how to use it.

In the returns section, when you have label generation turned on, it would be a helpful feature to allow an approval of a return, but not be forced to generate a label (example Green Returns).

Past customer service chats were not the most helpful, but the most recent one I was able to video call and share screens, and that was very helpful as typing technical issues can be challenging.

Overall I really like this app.

Loved it - makes shipping updates incredibly simple!

i think this order will help a lot just installed in now and I hope i will let my business grow. !!! the lady who helped me was so polity and helpfull thanks

Im using this app to help my customers track their shipping. The customer support is unbelievably great. they respond instantly and walk you through everything you could possibly ask for. They even offered video chat for more coherant communication!!!

Très bon service client et réactif. J'ai réglé mon problème en 5 min et l'application est très explicite.

Love the app it helps allot to reduce my customer service where products have reached.

I just started using this app and so far it has been a great addition as the customer is able to track their order and to buy something else.