리뷰 (4,785)

전체 평점
4.7
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2017년 2월 18일

app works great if i manually add in the tracking #. for some reason my tracking # is not auto syncing.

Bama Bean
미국
앱 사용 기간 1년 초과
2017년 9월 17일

I've been using Aftership for a few weeks and there are definitely pros and cons.

Pros
The pricing for the premium package is reasonable. I definitely enjoy having notifications sent to my customers. Also, an API that allows them to track their order(s) is great.

Cons
The dashboard summary is nowhere near being accurate - the tracking page shows deliveries happening a specific day while the dashboard does not account for them on that same day. Quite often, I have to add tracking information manually - when that happens, aftership will not capture the destination which makes reporting in this area useless. Although customer service responds in about 24 hours, I usually have to find the resolution to my problem without their help - I will say that I have only contacted them a few times.

Overall, it's an average to maybe slightly below average service given that you have to pay for the important features which do not work perfectly. I admit, this is the only tracking app I've used so far. It has potential to be a great app but it's not there yet.

Nic Naax
미국
앱 사용 기간 1년 초과
2017년 11월 19일

Useless without notifications unless you pay...

Grey Stores
미국
앱 사용 기간 11개월
2017년 2월 19일

When it works, it is great, but most of the time it doesn't work.

Takes several days to hear back from support. The same tracking numbers displaying information at 17track.net show not information with aftership.

Aceroptic
미국
앱 사용 기간 9개월
2019년 5월 29일에 편집됨

Muy caro su producto. Hay más baratos en el mercado

Willingss.com
페루
앱 사용 기간 8개월
2020년 5월 19일에 편집됨

THE APP IS SO G0OD BUT i cannot fix only one couriers which is china ems epacket please help me with it

uniquelebal
인도
앱 사용 기간 6개월
답글 AfterShip개 2020년 5월 21일

Thanks for the review, can you please respond to the email sent. We'll check and fix.

2017년 11월 10일

not so human kind, i can't get email, can't login, can't find my password....

Honeycreepers Direct
중국
앱 사용 기간 5개월
2020년 10월 1일

I don’t know yet as I think the app is forcing me to review before I can use it even, I have to review before using?? I will let everyone know once I have had it for a month at least

Lubelar
오스트레일리아
앱 사용 기간 3개월
답글 AfterShip개 2020년 10월 1일

Hello,

I understand your concern.

One of our support members will get in touch with you for help.

Regards,
Mukul Saxena

2020년 6월 19일에 편집됨

Wont let me upgrade app. I cant uninstall it just because i want to upgrade, ive already setup a lot of things in there.

Lady Like Store
오스트레일리아
앱 사용 기간 2개월
답글 AfterShip개 2020년 8월 18일

Thank you for your review, please respond to the email sent to you.

2019년 12월 5일

The app is good, but the incorrect phone number for Fedex UK is embedded in the customers notifications, which means all our customers contact us complaining they cannot get through to Fedex to arrange a new delivery. Aftership claims they cannot change this until Fedex contacts them with an update. We have used Fedex UK for 11 years and the phone number used by Aftership has never been in use. The app is useless to us until the correct information is added.

XBODY UK
영국
앱 사용 기간 2개월