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I love aftership. The things i think need to be improved:
1. Contact with customer
2. The unstable conexion w/ store (Mine disconnected i few times)
Things i like about it
1. Everything
2. Very useful
If you're reading this, this tool is essential for your e-commerce.
I like it. A few suggestions:
1. Allow sorting by column on the tracking page. That's the only page I use and all the orders are mixed up with no way to sort.
2. Either eliminate the origin and destination columns that say only USA or make them useful by putting in City and State (tracking page).
3. I haven't been able to get the code for adding an order tracking page to my site working. That ...
they charge according to a plan that appears nowhere in the description or on their site?
Update: Problem was solved in the end with an upgrade to a paid plan.
SSL on custom domain tracking page costs 10$/month.
I still don't like the filters options on orders tracking page .
I did not try the alternatives apps but improvements could be made.
Thanks for the review, we want to understand this feedback better.
Could you please reply back on the email, so we can schedule a meeting?
Update: Finally they handed over the technical department, hoping to solve my problem. I just don't want our request to be answered perfunctorily. If there are no mistakes, I think this APP should be the best tracking
This is a great app, in that it functions exactly as you would like it do. It does what it sets out to do. BUT, there is one major issue to note, especially if you're shipping via USPS from the West Coast of the US. The text notifications can not be delayed or scheduled during normal (non sleeping) hours. The practical result of this, is that USPS updates package status at 10:30 PM at night ( ...
My initial experience with Aftership was fine. Despite it's inability to automatically link a tracking number to the corresponding carrier. What eventually got me fed up with their App, was extortionate paywalls behind common basic features; such as a custom tracking page. Which is now unavailable unless you pay over $110/Month. With the $11/Month Subscription, all tracking numbers are redirected ...
Update: March 4, 2024 - I really don't recommend this application at all. I paid $11.00 USD a month to use the basic email notification functions. Yesterday, I found out it doesn't synchronize some of my orders, which means some customers don't receive notifications at all.
I quickly contacted their customer service, and guess what? It took 2 customer service representatives and over 2 hours ...
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our ...
I hope that you will incorporate Malaysia courier services, like ABXExpress and Poslaju because Malaysia has a huge market for e-commere
I don't have much to say about it. I would need some times to make any comments.
The app does not collect all my shippings automatically and not even when I sync the shop manually. I can not find how to solve that issue.