리뷰 (4,605)

전체 평점
4.8
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2021년 3월 23일에 편집됨

We've been using Aftership for a few years. It is a great app, but we are now going uninstall and use Shopify's default shipping notifications. One thing to be aware of if you are considering this app, is that you will be forced to pay an extra $10/mo for an SSL. If you don't, your customers will see a 'not safe' message on your tracking page. Other than that, it works as well as they say it does.

Cloud 9 Expressions
미국
앱 사용 기간 거의 4년
2023년 2월 23일

Animesh was great. Resolved my issue fairly quickly. So far we like using it which has been great. Thank you

Welder Nation
캐나다
앱 사용 기간 거의 4년
답글 AfterShip & Automizely개 2023년 2월 23일

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2021년 12월 16일

Been struggling a lot with the app but the customer support on this app is very accomodating and fast. Thanks!

Jouer Clothing Centre
필리핀
앱 사용 기간 3개월
2021년 7월 7일

Customer service was excellent! Very quick and responsive. All my queries was handled very quickly.

sweetbabytiger
미국
앱 사용 기간 3개월
2017년 6월 25일

Exactly what I needed for my store. Simple to use and customers didn't need to worry about their package arriving late. Would recommend it to a friend!

Squareframe
미국
앱 사용 기간 3개월
2023년 2월 15일

Animesh is great! We are already seeing the benefits of this great app. Cant wait to keep working with aftership.

Thrashin Supply
미국
앱 사용 기간 3개월
2017년 6월 6일

Great app, thank you very much!

Stags And Owls
오스트레일리아
앱 사용 기간 3개월
2023년 3월 3일

Fast support!! Thay have the fastest support with a chat and easy to cmmunicate!! Higly recommended!!

Sakura Zakari
일본
앱 사용 기간 3개월
2022년 1월 9일

Great experience, Ankush helped within a few seconds to solve the issue. I send a message and got a reply right away. On top of it, he helped quickly and the way he was chatting was great. Great job guys.

Firewatchshop
캐나다
앱 사용 기간 3개월
2023년 3월 21일

It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.

The Keratin Store
미국
앱 사용 기간 6년 초과
답글 AfterShip & Automizely개 2023년 3월 21일

Thanks for sharing your valuable feedback. We regret to know that you had to face this issue with our customer service support. We have found that the issue for the custom domain has been resolved.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip