리뷰 (4,644)

전체 평점
4.8
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 5월 16일

Spoke to Saransh, he was very helpful with my request. He resolved my issue within minutes. Very good and quick service from him.

FusionClark
영국
앱 사용 기간 2개월
2024년 6월 3일

If you're looking for an app with great customer service, look no further than AfterShip. Their team is incredibly responsive and helpful, providing top-notch assistance whenever needed. It's rare to find an app that values their customers as much as this one does.

GiftDEN
미국
앱 사용 기간 29일
2024년 3월 31일

Nitin was the most impressive support person I have come across on my ecommerce journey. I initially thought I might have to speak with the CEO, however, I believe that Nitin knows as much as he does. Thank you very much!!

Convo Props
미국
앱 사용 기간 1년 초과
2024년 5월 23일

It's my first time using AfterShip - i needed help right away, the customer service was pronto with fulfilling my needs. Will be continuing to use them.

BabyWhisperCo
캐나다
앱 사용 기간 10일
2024년 6월 28일

Rikita helped me and had plenty of patience:)

Swan Brand
영국
앱 사용 기간 대략 2년
2024년 7월 8일에 편집됨

At first, was easy to use so I became a paid user almost right away.
But when asking for some very basic help to create a filter, the support wasn't helpful at all.
Very disappointing.

Tokyo Snack Box
일본
앱 사용 기간 5일
답글 AfterShip & Automizely개 2024년 7월 10일

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We have checked that you contacted us for specific filter settings that are currently not available. We are continually working to enhance the application and have taken your suggestion as feedback.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024년 6월 30일

I am just a potential customer and Shreyasi answered all my burning questions and have provided me with helpful links. Once I've tried the service, I should be able to give more of my thoughts. Customer service is fantastic!

Shimmera Premium Press-on Nails
캐나다
앱 사용 기간 1일
2024년 5월 15일

The customer service team is wonderful and incredibly responsive. I had some questions about the app's capabilities when it comes to larger volumes of orders, and they addressed all my concerns comprehensively. I now use AfterShip Tracking with confidence knowing that I can count on their proactive support.

MADE WOMEN BEAUTY & HAIR CARE
미국
앱 사용 기간 대략 1개월
2024년 6월 13일

Great app for adding tracking pages for Shopify starter plan and lots of amazing support assistance thank you!

Gable Womens Footwear™
미국
앱 사용 기간 12일
2024년 3월 28일

Very helpful customer service from Rajat! No long wait time. He was able to cancel my subscription for me and was very pleasant and helpful! Made sure all my questions were answered before ending the chat. Thanks again!

Sophie's Foodie Book Store
영국
앱 사용 기간 2개월