AfterShip Order Tracking , 리뷰 4,534개
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Looks great, still testing the system...
It's very good convenient and allows users & customers to interact easily.
I love it now, after i was confused with the setup. A really GREAT Support. Thanks.
Useless without notifications unless you pay...
Great app, can highly recommend it!
Eine tolle App, man kann die Kunden sehr schnell automatisch von dem Status der Sendungen benachrichtigen . Leider keine automatische Erkennung von Parcelone und GLS Sendungsnummer, aber manuell kann man sie updaten. Schnelle Supportreaktion, das freut wirklich
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are reaching out for these shipments and we will fix this.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I hit up customer service to have the Aftership branding removed from my tracking page. It was done super fast!
Not Recommended for Australian Stores.Would be a great program if Shipping providers imported with the correct shipping Names. As this does not occur when changing the provider to the correct one within the Aftership system it creates duplicates. You MUST pay for ALL duplicates. There has been NO solution from Aftership.
I understand you would like to have the option of shipping providers imported with the correct shipping names. I can see that it's creating duplicates as of now and please accept my sincere apology for the experience you had.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
AfterShip is an excellent solution for tracking shipments! Only minor issue is that there are no SSL certificates on custom domains. That said, the customer support is very responsive.
We were looking for a solution that would allow us to bulk upload tracking numbers from our order platform. Aftership was just that solution. Our next step will be to update the website to our custom url, and so far we're pretty happy to be able to send tracking emails from our company email address using AfterShip's SMTP relays. Not to mention the delivery data Aftership provides to us internally is extremely useful. The panel lets you track all shipments according to the stages they are in, especially useful for missed deliveries. Great job Aftership team, and by the way the support was awesome too. 5 stars.