AfterShip Order Tracking

The worst customer service team ever experienced. Don't trust the 5-star reviews - to get an extended trial for Aftership you need to give them a review, so obviously, most of the reviews are inaccurate. We've had multiple bugs with our paying account ranging from false emails being sent to customers, unable to import from Shopify and even unable to login to our account. All the CS team does is say they will speak with the relevant team, and then never reply back. We're going to try another app that has more functionality and a seemingly better CS team called "Rush". Do yourself a massive favor and just go with another app from the start, Aftership will lose you money and a massive amount of time.
*EDIT* See the other 1 star reviews, they say the EXACT same thing we are. When we first started out, we thought AfterShip was the only app on the market like this, but it isn't. Do some research and avoid this app at all costs. It's more difficult to migrate to another app now than it is to have just set up everything properly on another app.

I have been victim of fraudulent practices from Aftership. I have been charged 29$ for an app that doesn't work. The app is linked to my store but doesn't track the packages. I have contacted the customer support and Seema didn't want to install the app for me even though I paid and i have thousands of customers every month. I asked she add me on skype to show me and she didn't want. Don't waste your time guys

This app is communication with my customers after shipping.
Doing a good job.
I still need to figure out all the available functions.
Thanks

It comes with great templates! And the customer support is quick to respond. Would recommend to add to your shopify!

I literally just integrated this app so I haven't used it yet. I recommend asking for reviews maybe a few days - weeks after integrating it.
Thanks for your help Sonell!

So far it has been tracking my tracking numbers and I like the customizable page that looks legit enough. For a free app, nothing to complain about so far.

I started trying Aftership after a friend recommended that I try them out! So far I have had nothing but a good experience with them!

I chatted with Pawan today and got the help I needed in seconds! looking forward to trying aftership out on my store.

Hey, Varun from AfterShip is a cool dude! He works at support and helped me resolve my issues, please give him a raise. I'm still just learning about the app.

Such a great app and wonderful service! Every time without fail. I highly recommend EVERYONE uses this app if you are shipping products!