리뷰 (4,733)

전체 평점
4.8
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  • 평점의 83%가 별 5개입니다
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2017년 8월 8일

Aftership has been awesome in helping our customers keep track of their orders and reducing customer emails chasing them up. Thanks guys :)

Eyetruffle Eyewear Store
영국
앱 사용 기간 16일
2022년 1월 24일

I love this app!!! It really does provide the best post-purchase experience for your customers and the customer service response time is amazing!!!

Brianna S. Beautique
미국
앱 사용 기간 16일
2022년 1월 8일

The app is simple and gave you a good overview of your orders. We are just started on the free plan right now but it already gives you a fair access to customization to have a seamless customer service experience.

Best of France
캐나다
앱 사용 기간 16일
2019년 12월 19일

Waste of time - stopped supporting my major courier, to quote their support "as of now".
Wasted couple hours setting it all up.
Installers beware - Royal Mail is not supported in this app "as of now"

Cavalor Direct
영국
앱 사용 기간 16일
2023년 9월 25일

good

Shoppydor
인도
앱 사용 기간 16일
2023년 2월 4일

Harsh was very pleasant to deal with and resolved an issue on my end very quickly. Looking forward to using Aftership from now on!

Graded Green
영국
앱 사용 기간 16일
2016년 11월 18일

Must have for any store online.
Thank you so much!

perfumes.com.ph

Perfumesphilippines
필리핀
앱 사용 기간 16일
2023년 4월 5일

Debashish Banerjee was very helpful and solved my issue, thank you for all your support ...............

Psychic Sisters
영국
앱 사용 기간 16일
2020년 12월 2일에 편집됨

We subscribed to this app hoping to have tracking automation. so far it is not working as advertised. After taking extensive time to set-up the app it failed to notify our customer of their tracking updates once their items shipped. The customer received a tracking link from a Chinese tracking provider that our dropship supplier uses. We contacted support and it has been a struggle. The developer told us to email the tracking links and updates to our customers?! What??? We are going to uninstall this app. We hoped it would have worked as it was advertised.

CHUNKIE BABY
미국
앱 사용 기간 16일
답글 AfterShip개 2020년 12월 2일

We apologize for the inconvenience. It seems the notification was triggered via Shopify as notifications do trigger for "Shipping confirmation", "Fulfillment request" and the track URL will be sent as registered on Shopify.

We have sent you an email to discuss this further.

Alternatively, you can always reach out to us via the chat option available under your account or email us at support@aftership.com.(24X7)

Kind regards,
Mudit

2021년 10월 3일

Fast and responsive customer service. Very helpful. They helped me resolve my issue in a matter of minutes and answer my other questions as well.

Backyard-Comforts
미국
앱 사용 기간 16일