리뷰 (4,764)

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4.7
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2023년 7월 5일

There is an issue with my order notifications not going through.
Sample Order Tracking: 1000021118952
I contacted the chat 'Ritika' and she promised and escalation but still waiting for an update. This is urgent for me.. can someone help ? Incase this review didn't get updated, the issue never got resolved.

Motofork
아랍에미리트
앱 사용 기간 4개월
답글 AfterShip개 2023년 7월 5일

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We do understand that you faced an issue of email notifications not getting sent to the customers and for that, we have already escalated it on a priority basis to get it resolved at the earliest.

We really value your business and also we've sent you an email and looking forward to your revert to make your experience better.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2023년 4월 13일

Debashish was very helpfull and kind. He helped me right away! I will reccomend this app if you need a professional app to track your orders.

Lukumalingerie
그리스
앱 사용 기간 4일
2017년 8월 19일

Support was helpful but not impressively fast. It is an extremely useful service, which although a little technical to get functional, is well worth the effort. Great product.

Jixu
뉴질랜드
앱 사용 기간 3개월
2013년 11월 22일

Don't know what i would do with out it! I love It

Rabi Dan
미국
앱 사용 기간 4일
2018년 3월 27일

I find this app very interesting and supportive

Cheap Apple Com
오스트리아
앱 사용 기간 3개월
2018년 11월 14일

Very useful app. The interface is friendly and makes it easy to provide customers with relevant information. A few glitches that kick me out of the app once in a while, but the pretty solid app.

Orion Tech
미국
앱 사용 기간 3개월
2021년 8월 14일에 편집됨

Aftership allows us to make our tracking more branded and not look like some scammers. The best part is that you can send a real notification to the customers which are really great to build loyalty. But the downside is; it bit expensive for me. Otherwise, it's a great choice.

BunnyeBun™
오스트레일리아
앱 사용 기간 3개월
답글 AfterShip개 2021년 8월 14일

Thank you for sharing your valuable feedback.

We have gone through the chat transcripts and sent you an email to discuss this further.

Also, please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

2021년 12월 22일

I think it's an awesome app. With the free starter pack you are able to test and evaluate the app extensively. A good app for any online store.

Lowwis
벨기에
앱 사용 기간 3개월
답글 AfterShip개 2021년 12월 22일

Thank you for your valuable feedback.

We are happy to know that you are happy with the customer service support
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com. We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Team AfterShip

2015년 10월 9일

Great product, have seen all the features. Cant wait to get started.

Heads Up For Tails
미국
앱 사용 기간 3개월
2017년 11월 19일

Great app. Really does gave you your shipment updates in less than 1.2.3! Added this app to my site, gave the customers even more acces to site funnels and never having to leave the page. You will not loose out at all! Gave aftership a try. For sure you would not regret it. I didn't!

Rose Kloset
미국
앱 사용 기간 3개월