리뷰 (4,599)

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2021년 7월 25일

I'd love to be able to use the customer notifications with the free plan, but unfortunately that is not available. I wanted the branding removed from the tracking page, and the customer support was great with helping me out. Very friendly and competent.

Seated Home
캐나다
앱 사용 기간 3년 초과
답글 AfterShip & Automizely개 2021년 7월 25일

Thank you for your valuable feedback.

I am sorry; as of now the feature to send notifications is not available on Free plan.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.

Regards,
Team AfterShip

2015년 4월 7일

Great App...solved most of our problems. Would recommend!
However, if a section can be added where one can see how and for what the credits are being spent by aftership, this app can become a superstar!
-Hans

MSM Box
인도
앱 사용 기간 3년 초과
2013년 10월 27일

I would recommend this to shopify owners. I just installed it and so far it looks great. Simple to install, simple to use, and it takes the headache out of checking tracking numbers!
Four stars only because I just installed it. :)

The #1 Tree Stand Experts | Specializing in Hunting Tree Stands
미국
앱 사용 기간 3년 초과
2014년 6월 3일

Just started with this app. User interface and documentation is pretty impressive. Very easy to use.

Estellin
인도
앱 사용 기간 대략 3년
2018년 10월 16일에 편집됨

This app is an excellent app for high volume sales. However, Afterships free program doesn't come close to what Shopify provides for the customers. Shopify will email the customer on your behalf, give them a customized thank you for shopping with us page with a button to continue shopping after they have checked the status of their order, and a product picture of what they ordered. Aftership does not provide that to the customer, at least not on the free plan. Aftership only gives the customer tracking information on the free program. Where does aftership shine? Aftership shines with the seller, not really the customer, at least, not on the free plan. The seller can monitor what's happing with their packages. If you have a high volume of sales Aftership will work well for the seller. Customer service will respond to you, but it may take a day or two. I've only had one email that they didn't answer. The other emails they responded too, and I figured out how to fix the error that I sent on the email they didn't reply! I'm still under two weeks with this app, but that's what I've noticed so far. Hope this helps.

Heaven Invading Earth 1
미국
앱 사용 기간 5년 초과
2017년 7월 19일

Just installed the app. Had a couple of questions so emailed support and they got back to me. It will now mean that we don't have to track for customers who want to know where their seat is outside of our Shopify/Aftership backend and app. This is a big time saver. We'll see how it goes and may in the future step up to include Afterhip's Premium capacity.

Blackdragonseats
오스트레일리아
앱 사용 기간 5년 초과
2020년 8월 5일

AfterShip seems to be a great app so far. It is suitable for all my needs an believe that it will scale well with my business.

Macaw Manufacturing
미국
앱 사용 기간 대략 3년
2014년 6월 5일

So far so good.. I will update

LymeESSENTIALS CANADA
캐나다
앱 사용 기간 대략 3년
2017년 1월 21일

So far not happy with Customer Support.. I've sent 2 emails in 2 days with no response.. I like the App in general.. Shows many features for the free version

Ironfitwear
미국
앱 사용 기간 대략 5년
2020년 9월 30일

Its ok. Has some flaws in the code. Can't say that for return centers. Now Return centers is heavy flawed. Cant edit, no widget. I returned something 4 times for the same order. Tech support didn't help much. They know about it and referred me to a future features page. Hehe Just fix your stuff

Stuff Hutch
미국
앱 사용 기간 거의 3년
답글 AfterShip & Automizely개 2020년 9월 30일

Hi there,

Thanks for your kind words. One of my teammates will reach out to you to sort out all the issues in one go.

Best,
Shahbaz