리뷰 (4,600)
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평점별
Very useful and easy to use. I have been using it for over a year now no issues.
Fácil de instalar y configurar, soporta los carriers de México que necesito :D
Nice app, keeps my users informed and that helps keep customer inquiries down!
Best app to communicate with customers.
Improvements that could be done:
1. Sent email in ALL parcel status change
2. Translate to other languages
The customization allowed is much better than some of the competitors, although the price is higher as well.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
The service is excellent - and about the app so far: It's easy to start and just takes about 15-20 minutes (for me) - now I'm exited to see the app running and let customers trace their orders. Will come back with a 5 star review if that also is top.
Thank you for your kind words.
Glad to know that AfterShip app is living upto your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.
Regards
Harshvardhan
Team AfterShip
Seems to work well. Aftership website could do with a bit more functionality to allow admin tasks. Had the problem that after importing 200 tracking details it then asked us as part of the setup to create email alerts, when you do this it then says you need to upgrade to the premium service. That is fair enough but it then doesn't send the email alerts out to customers as you had imported the tracking details before upgrading. A bit stupid and no way to resend alerts. To make matters worse there is then no bulk way to delete tracking numbers, so that you can reimport them and the system will send out email alerts to customers. In the end we had to delete each one manually which took about 1hr. A hassle and waste of time but now seems to be working well.
I give this app 2 thumbs Up. It allows you to send out text and email to customers of step by step notifications of delivery for their package.
I just uploaded this app and already tracked a package! I love that it tracks everything and is free.
Very good app but customer support needs to improve. It can take you several inquiries just to get an actual response that answers your question.