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Easy to install, good customer service, professional appearance on my site.
Shopify now offers nearly all functionality that Aftership offers. I am cancelling my service after years now that they decided to charge an extra $100 per month to view transit stats, which was previously included in my plan. The company's management clearly doesn't understand how to treat customers. You can't take away features and then offer said features to customers for an extra $100 per month. Not sure what's wrong with this company, but I would avoid anything they build. You'll get progressively higher bills without explanation and then they will take away features you grew accustomed to in order to then turn around and offer them back to you for more money.
We’re sorry to know that you are not happy with the app and new pricing plans.
We're in touch with development team to help you and get back to you soon by an email or chat.
Also, pease accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go.
We certainly are looking forward to earning back your trust back in our platform with our support.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Ankush Kumar
Team AfterShip
I needed help changing my sender email, i got connected with Priya, she helped all the way through, she was quick, she answered all questions.
Great App! Helps me monitor my shipment to my customer!
I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!
This works really well for the start up web store trying to seem fancy with automated emails for the shipping details. It's only ten cents per order and you never have to pay anything else monthly. That's definitely worth it for the functionality! Easy to set up too.
Good for our website. Thank you!!!
Great customer service, the sales rep walked me through solving my issue quickly and efficiently. I would recommend.
Overall useful for customers to track shipments. I had an issue with a carrier tracking link but Ankit was very helpful in helping me push for the issue to be resolved asap.
Great app. Does exactly what is says it does and has made my life and http://icelandicstore.is business a lot easier !