Omtaler (4 655)
Raffiner
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Etter vurdering
Unfortunately, after over 2 years of using this app, I have to change my review. I really loved this app but in 2020 it was getting worse and worse... First, tracking statuses from French Post were not updated so my integration with other app (Judge.me review app) didin't work and my customers didn't receive any demand about reviews and, of course, were not notificated about their shipments. Than, after I let them know about this issue, they changed something in their API I think and few days ago I realized that since 120 days at least (because I can't see any further history) they add my tracking numbers by French Post twice! Once it's added by Shopify integration and the second one is by their API. So I was overbilled for months! You better check your bills if they don't double your tracking numbers. And as a solution they told me to remove the Shopify integration so the tracking number would be added only once... What?! And what about other features for my store which this app should give me? And what about all my money which I already overpaid for all these months? They really don't even feel guilty for all of this and me, I feel robbed. So, after two years I have to uninstall this app because I don't trust these people anymore. Too bad. I'm switching to another app.
I had some issues and AfterShip's customer service is incredible! A gentlemen by the name of Pawan has able to immediately send me a Zoom meeting, troubleshoot/diagnose/remedy my issue. A powerful integration and a MUST for eCom DTC business owners. Thank you Pawan and AfterShip!!
The support of Aftership is always available and provides us immediate support when we need it. Well done and keep it up !!
Great to know this app is integrated with Correo Argentino. Only app out there that really integrates most of latin american courriers. Thank you!!
Easy to install and works great for giving customers an easy time to find there tracking info on orders
Support could be a little quicker to respond and the instructions are lacking detailed steps on where to go and how to... But apart from that, great app and I would highly recommend using it!
Looking forward to using this with our reviews app to generate more timely review requests for our customers and improve the shopping experience onsite.
love their service. Especially their team is very active and happy to help.
I Will surely recommend it to everyone..
This app gives most of the features that a start up store is after. I have been using it for last few months and the free version seem to solve my purpose. I however am ready to move to the paid version which gives more feature like email and SMS in a pay-what-you-use model.
Keep the good work guys!
Garvita @ Aftership is the best! 100% <3 She is very patient and answered all my questions.