Omtaler (4 655)
Raffiner
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Etter vurdering
Awesome app allows my customers to easily track there orders saving a lot of time.
Works so well and the customers love the updates
Great app, Great customer service. I have configured with 0 IT knowledge. Thank you for free brand remove
Amazing service, customer service, and everything are up to the mark. I would recommend this application.
J'ai installé l'application et reçu immédiatement les conseils de Animesh qui m'a présenté la meilleure option pour moi et les évolutions possibles.
Tout ceci à l'écrit, et à l'oral grâce à un meeting Google.
Vraiment très efficace merci.
Seems like the perfect solution to making sure my customers are happy and notified. This takes the guess work out of some things.
The customer service is fantastic, extremely helpful. Thankyou very much. I thoroughly recommend AfterShip to anyone for their tracking service.
If i could give 0 stars I would do it. I have contacted support for 5 days trying to solve an issue we are having, aligning the correct carrier to each order. They keep saying it is fixed and it's not. I was finally able to get a meeting with their developers so we could fix it and no one showed up. Extremely unprofessional Edit - They fixed the issue after this.
I can see that you are not happy with the customer service support as your issue regarding aligning the correct carrier to each order was not resolved. I apologize for the inconvenience this has caused you.
Please note that one of our experts will get back to you via email. I would appreciate your patience and understanding on this matter as this issue would be dealt with utmost priority.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team AfterShip
I used this app to add an order tracking page to my website so that customers can have a better experience. The app works great and there is amazing support. Highly recommend!!
Great customer service, very fast and responsive to customers wants and concerns. Adding this feature to your store will help customers trust you and buy again.