Omtaler (4 785)
Raffiner
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Etter vurdering
O aplicativo parece bom! mas não tem opção em português na versão free, ou seja, os emails de notificação estão em inglês e não da para editar ao menos o texto.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues with features and price plans resolved and ensure that you are delighted with our services.
We are actively working on your concern please be assured.
Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Neha Karadi
Team AfterShip
How do delete this scam app . i couldn't see it in my shoplift store after i added it by mistake ????
BEWARE BEWARE BEWARE!!!
This app does not work. Simple as that. The emails that it sends to your customer look like they were written by a three year old, and the links that it includes in the body of the email have a typo that sends your customer to a 404 page. Same issue with the tracking links that it posts to your customer's order information on your store. The setup videos are for an earlier version of the app, and are no help to setup the complicated code revisions that are required to get even the smallest amount of functionality out of this app. I wrestled with the code of this app for almost an hour before I realized that even if I were able to modify it enough to make it work even a little bit, it would never provide the full functionality that it promised. I promptly uninstalled it and politely requested a refund for my subscription that they force you to pay if you want to get "full functionality" out of the app. The free trial version is extremely limited it what it can do, and even the few options that it provides are only semi-funtional. My refund request was denied. Their reasoning for not refunding a full month subscription that was used for less than an hour and did nothing more than send several unprofessional and useless emails to each of my customers over the last 3 days was: "Our system does not allow us to refund for the plan you have already choose because it is now a subscription plan." So download this app with caution.
There any many other apps out there with better tracking, and much lower monthly costs.
Stay away from this one, it's a complete waste of money
Not good. Wouldn't let me past the first registration screen. All fields filled out correctly but then program just stops. Bit buggy for me and just makes me nervous if they can't make the install process simply and easy. Keep working on it guys. disapointed!
bad support, not good at all
button not working in pages so you need a support and you can't get it because of the bad support.
Apologies for the inconvenience caused.
May I please request you to kindly respond to the email sent to you.
We will fix the issue.
VERY HARD TO CONTROL 2 STORES ON THE 1 ACCOUNT ...............................................................
Thanks for reviewing.
Please help us understand this better by replying to the email sent.
Shit instuctions. As someone trying to learn there is no way I would be able to follow the shitty instructions that you have on this app
Hi user, please help us understand which instructions you are referring to.
Please reply on the email sent to you. We are awaiting your response.
It didn’t bring in the tracking numbers. Only 6 random ones all of pending status but nothing that was useful at all. Waste of time.
Doesn't work. Klunky UI. Pesters you for reviews befre you have even used it and then keeps asking all the time. I can only assume that these thousands of 5 star reviews are from muppets that have not actually used the app and just reviewed after installing?
doesnt work.asks for subdomain and so many things deleted