AfterShip Order Tracking

Seamless Shopify integration. The look of my tracking page is now in line with the rest of my store.

A perfect 5/7 for billing incompetence.

TL:DR - For the love of god. don't. give. them. your. credit. card. details.

Where do I begin?

1. Hearing good things, I Install the app to poke around, see what's what.

2. Chose the "free" plan. Cool, cool cool cool.

3. Wake up a few weeks later, charged $12954 USD on the old VISA card.

4. Emailed Aftership; "Hey, so, you know that *free* plan I signed up for?"

5. Aftership explained that their "Forever Free Plan" was actually a *new* plan, and I had unwittingly managed to rack up over ten thousand dollars worth of charges without so much as a notification, or automatic plan upgrade (like every single other app in the universe would do).

6. After some back and forth via email, Aftership VERY kindly refunded me $11,955 USD, costing me $999 USD for my mistake - fair enough. Maybe I misinterpreted the meaning of the "free" plan. Fair shake of the ol' sauce bottle.

7. Fast forward to the beginning of the next month (today), I receive a credit card charge for $4355 USD, PLUS another $599 USD. I proceed to laugh, assume this is a sick joke - surely, SURELY Aftership, after charging me over ten thousand dollars, then refunding me over ten thousand dollars, would have fixed the billing mistake.

8. I check my selected plan - it's the $599 option.

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Bueller?

Great App! Fantastic! Thanks a lot

User friendly and accurate tracking app.

I never had to leave a bad review on any app until now. This app used to be good, until recently. It has a serious syncing problem like what other reviewers said. Many orders are not being synced - I found that out the hard way. Customers kept asking "Where's my tracking number?? Where's my item?? I wanna cancel the order!!" What a nightmare. Support for this app is virtually non-existent - emailed many times without any reply.

Works great to keep customers informed! Using Aftership on all our stores

I don't understand why Aftership won't sync tracking outside of the 3 days windows. If is it a pricing issue, they should have just charge accordingly.

Easy to setup and the best tracking app I ever used. My store has a dedicated tracking page using AfterShip.

Easy to use, set it and forget it. Only reason for 4 stars instead of 5 stars is because you cannot pay with American Express on a recurring basis.

Aftershock is one of those tools that allows a small business to have the look, feel, and functionality of the best companies out there. Every website needs Aftership to give those inpatient customers a way to know where their purchase is.