Omtaler (4 773)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
15. april 2021

This app is great! so easy to use and understand. the customer agent was very helpful as well and so kind.

Mystics by Moonchild
USA
7 dager bruker appen
14. juni 2021

Sonali was amazing at helping with setup and customizing my tracking button/page! It looks amazing and I look forward to this app helping enhance my customer experience.

CALI HNDSME
USA
7 dager bruker appen
23. juni 2021

I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.

VAUNZY
USA
4 måneder bruker appen
AfterShip svarte 23. juni 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

3. februar 2023

Really effective team, they responded within a few minutes. The staff is very friendly, Animesh helped me with my issues.

Teethly
Frankrike
7 dager bruker appen
3. februar 2016

I had a tested the application and it was able to point me to the right direction! I was able to track my order and now I am waiting for it to arrive. This application is cool! I will recommend this application 100% Thanks Aftership for a nice app.

Mebeingtrendy
USA
4 måneder bruker appen
4. august 2021

Good app especially if you looking for free plan they will let you extend, easy to set up and good customer service.

Checklink
Canada
7 dager bruker appen
Redigert 10. november 2020

Bonne page de trackage de colis
Outil très ergonomique et facile à prendre en main
Service client très bien : disponible, rapide pour répondre Par contre les notifications d'email de fonctionnent pas. Notamment la première INFO RECEIVED qui est remplacé par la notif Shopify par défaut

Passion Fruit Shop
Frankrike
6 måneder bruker appen
AfterShip svarte 10. november 2020

Thanks for your valuable feedback. Kindly note that if you enable the notifications then it will not send notifications for previously added tracking number notifications will be sent for the newly added tracking numbers.

We have also sent a separate mail to you.

26. desember 2021

Great app. Online support is very donne Goodyear job. I propose to all new ceo to start with this app.

"Santini"
Frankrike
4 måneder bruker appen
AfterShip svarte 26. desember 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
AfterShip Team

Redigert 23. september 2022

Edit: I still have loads of issues with Aftership, for weeks I have not been able to track my orders. Support always seemed to make excuses and ended up saying it was solved but it wasn't. Old: Having some issues with the app, current Postal Service not updating the details through this app. Support team has been kind and seems to be working hard to get this issue solved.

Force of Life
Storbritannia
5 måneder bruker appen
AfterShip svarte 14. april 2022

Thank you for sharing your feedback.

We apologize for the inconvenience caused. We have gone through the chat transcripts and we have sent you an email to discuss this further.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
AfterShip Team

5. april 2014

great app very easy to use, and the best part is that it's free

ThriftyVogue.com
USA
4 måneder bruker appen