Omtaler (4 733)
Raffiner
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Etter vurdering
Excellent, rapide et très sympa problème réglé en moins d'une minute, merci encore à vous pour l'efficacité
Merci d'avoir partagé vos précieux commentaires. Nous sommes heureux de savoir que vous avez aimé notre application et que vous avez eu une bonne expérience de l'utiliser.
Nous sommes ouverts à vos suggestions. Si vous avez besoin d'aide avec l'application, n'hésitez pas à nous contacter et votre problème sera traité rapidement.
Notre « équipe d'assistance » est disponible 24 heures sur 24, 7 jours sur 7 pour vous fournir de l'aide et résoudre tout problème que vous pourriez avoir.
Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles.
Salutations,
Rupam
Équipe après le navire
Very useful app! and support is amazing. They are very kindly and solved my tech questions! Highly recommend this app!
Please note, Aftership branding can be removed only from the footer section of the branded tracking page. If you are using the tracking widget there is no way the branding can be removed from there.
I am sorry to know that you are not happy with the fact that branding cannot be removed from the tracking widget.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
He was very kind to me and walked me through the steps I needed to change my custom domain name for the tracking page. Thank you very much and keep being kind and helping to other people too. Best customer support service so far.
Worst customer service ever, breaches GDPR (sends sms promo to your customers without your knowledge). Im using Aftership returns center which is good but this app is gone..
Thank you for your valuable feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team AfterShip
one word AWSOME, the service is amazing and the interface is easy to use, I chat with a girl name ADITI she helped me a lot to walk through the process,
Amazing
Very Useful.. I love everything about it.
gooooooooooooooooood app
thanks for this
Debashish, Aseem, and Anmol were very thorough and kind, patient in explaining about the app and clarifying my questions. I recommend the app to all who need this great service.
Essential app for any e-commerce business. Amazingly good software, and the 24/7 online chat is brilliant. 10/10