Omtaler (4 786)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
Redigert 4. mai 2021

Due to shipping delays that have been very frustrating, I needed a way to stay updated on all of my tracking this app has really helped me to do that. It's very organized and helpful.

SodaGlitter
USA
1 dag bruker appen
AfterShip svarte 4. mai 2021

Thank you for your kind words.
Glad to know that AfterShip app is living up to your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.

Regards,
Team AfterShip

7. mai 2020

Testing Testing Testing Testing Testing Testing Testing Testing Testing TestingTesting Testing Testing Testing Testing

ProFacialCleanser™
Chile
Rundt 24 timer bruker appen
18. august 2020

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متجر مصدر
Egypt
Rundt 22 timer bruker appen
3. juni 2024

Useful app

Life Comfort Shop
Storbritannia
AfterShip svarte 4. juni 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Redigert 29. juli 2017

Great app, easy to use to create professional looking return page. The only down side is the app would ask the customer fill in return tracking #, but I would provide prepaid return service in our store, so the customer fill in return tracking is unnecessary to me. Hope can change the default setting to allow sellers to choose whether need the customer to fill the return tracking or not as an option at the beginning

Unpaired Design Studio
Storbritannia
Rundt 10 timer bruker appen
10. desember 2023

So far so good with an hour looking through the options and customising for a basic store setup

Pedal & Ride
Storbritannia
Rundt 3 timer bruker appen
AfterShip svarte 11. desember 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

30. august 2020

Very good plug in for shipping, but as a first timer with these sort of apps, it was a bit confusing to get around, but still recommend to make your tracking easier

Vicenteshades
Australia
Rundt 4 timer bruker appen
2. februar 2022

I used this app to connect tracking to my store. I really wished they made it easier to connect the link into my account

Sam Diamonds NY
USA
Rundt 4 timer bruker appen
AfterShip svarte 2. februar 2022

Thanks for your valuable feedback.

It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

21. februar 2024

Priya was helpful and very knowledgeable. Services could be further improved though if agents could be more patient and guide me through the steps bit-by-bit instead of just a walk in the park (by sending a screenshot of the 'settings' and expecting me to know where to locate it).

Last but not least, I would have preferred it if Aftership's agents could offer to help us integrate everything properly instead of us trying to navigate the whole app interface and syncing everything all by ourselves.

Also, as someone who values my privacy, I do not really fancy the idea of screen-sharing (video-calling) to show me how to do it, great suggestion but no thanks for me please.

So Not Size Zero
Singapore
Rundt 1 time bruker appen
AfterShip svarte 22. februar 2024

Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.

We understand that you would have preferred a more patient and guided approach from our agents, especially when it comes to navigating our platform and integrating everything properly. We intended to offer a screen-sharing not video-calling option as a means to provide step-by-step assistance, ensuring a smoother process for you. However, We completely respect your privacy and understand your preference.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2. oktober 2023

So far so good. the price isn't great and the amount of add on cost is ridiculous. The only thing wrong with this service is the price.

Rue Saint-Patrick
Canada
Rundt 1 time bruker appen
AfterShip svarte 3. oktober 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

If you feel that our plans are costly, we will help you with upgrading the plan at an affordable as per company policy.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip