Omtaler (4 775)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
5. oktober 2016

Absolutely love Aftership. Does its job and more. They add couriers often so its a high recommend.

Ue Timepieces
Sverige
Rundt 1 måned bruker appen
21. august 2017

ouais jvais re dire franchement sa manque de contenu un peu la 4

Nationquebec
Canada
25 dager bruker appen
16. desember 2021

Very quick and efficient customer service, fixed our query within minutes. Very happy with the service.

Olly & Seb
Storbritannia
1 dag bruker appen
25. mai 2021

Very nice app but still a lot of implements to give five stars. Global customization is moderate and this may affect the professionalism of my french website. I can't edit and/or translate some texts. On the tracking page, it should be nice to add an instagram icon next to the account id so the customers idendify it better and easier. Also, the tracking button on the confirmation order page is only in english while my website is french and the AfterShip app is french too, that's very annoying, i had to disable the button. Support ok. Nice app but i'm waiting to see for some improvements..

Māia
Frankrike
Rundt 1 måned bruker appen
AfterShip svarte 25. mai 2021

Thanks for your valuable feedback.

We understand that you didn't have the best experience using our app and wished for the features to be more flexible.

We are continuously aiming to improve the application and work upon the suggestions given to us.I t is our constant endeavour to delight our users and make their experience with the app useful. So in future, you will be glad to see enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@aftership.com

Harshvardhan Jha
AfterShip Team

Redigert 21. oktober 2021

The cost is high for a basic plan $9.99 per month. Email notification is important but it doesn't worth $9.99 per month.

Fully Tees
India
Rundt 1 måned bruker appen
AfterShip svarte 1. november 2021

I am sorry to know that you are not happy with the basic plan's charges. Please accept my sincere apology for the experience you had.

Your feedback has been noted. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

We regret the inconvenience caused to you.

Regards,
Rupam
Team AfterShip

14. juli 2017

Still testing but so far so good.

Myperfectgift
Mosambik
24 dager bruker appen
Redigert 12. august 2017

Update 2017 Aug 12 - Changed from 3 stars to 1 because the APP keeps interrupting my work with a pop-up asking for a review. So, here's your review.

2017 Aug 01 - First day with AfterShip. It seems to work OK so far, but not intuitive and the documentation is 4 years old. None of the videos or screen shots look like the current App or Shopify Admin.

Modern Hip
USA
Rundt 1 måned bruker appen
8. mai 2017

All good, easy to use. Definitely use in your shop.

Rupert Bay
Storbritannia
24 dager bruker appen
17. februar 2020

I was robbed!! Beware of installing this app.
I installed this app and didn't use it. It did not send any tracking information to my customers. I selected a plan and I did plan on using it but, i never got around to setting anything up yet I found a $589 bill in my account this morning because I received more orders than my plan allowed. Why is that? I didn't set this up. I would appreciate a refund.

Best Buddy Dog Products LLC
USA
Rundt 1 måned bruker appen
25. mars 2023

Não recomendo. Estou tentando falar com o suporte, porém sem retorno. Foi feita uma cobrança exorbitante no meu cartão no valor de USD 413,80 para 1 MÊS sendo que nem fiz upgrade do plano, nem vendas.

Tempore Plus
Brasil
Rundt 1 måned bruker appen
AfterShip svarte 26. mars 2023

Thank you for your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call.

Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or want to check our availability. Our Support Team is available 24/7 to assist you and resolve any concerns you may have.

Regards,
Team AfterShip