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AfterShip is a game-changing order tracking and shipment management app for ecommerce businesses. As a seller with multiple stores, it has streamlined my operations by consolidating shipment tracking from various carriers into one user-friendly dashboard.
What stands out is the exceptional support from their team, particularly Priti. She guided me through the setup process with professionalism and a friendly attitude, ensuring I could fully utilize AfterShip's features without any hassle.
Priti's expertise and personalized solutions tailored to my business needs were truly impressive. Her commitment to providing top-notch support exceeded my expectations.
Overall, AfterShip has optimized my workflow and enhanced customer experience. The robust tracking capabilities, combined with outstanding support like Priti's, make it a highly recommended solution for ecommerce sellers.
confusing - on the app store FREE, then install, then I got email that my trial ends tomorrow, nice, instant uninstall
Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.
We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.
After reviewing your case, we'd like to inform you that we are offering a 7-day free trial, which you have subscribed to. We can extend the trial for you if needed. As a solution, we are pleased to provide an additional trial extension to your account at no extra cost. Our aim is to ensure a smooth and seamless experience for you.
We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.
For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.
It worked really well and managed to help me out. Very great experience and effective in helping me solve my problem! Very professional and patient!
Nice app, a little bit hard to use, but survice is good problem solved
That really good explanation gives me very good help knows he's way around the system five star
Thank you for sharing your valuable feedback with us.
We are glad to hear that you found our application good and useful.
If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services.
We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Nitin Kunwar helped me very fast and made everything work amazing support thank you very much!
I have received wonderful service from Garvita
The AfterShip Tracking app not only does a great job with records for shippings. They have excellent customer service. Quick and informative customer support - you do not find this daily. Their compassion is evident as they support their customers both textually and in words. Highly recommend!
Just started using the app to track shipments in between fulfillment and delivery. It's exactly what I needed to keep my customers up to date on shipments.
Nitin was the most impressive support person I have come across on my ecommerce journey. I initially thought I might have to speak with the CEO, however, I believe that Nitin knows as much as he does. Thank you very much!!