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Very Impressive Customer service & Clearly Excellent App. Aftership's been high quality for years now. Impressive App Maintenance and Competitiveness.
Excellent user-friendly design that makes it simple for me and my clients to track packages.
Help has been super helpful
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
the app help our customer to track package very well and save much time for our service. very useful app
This app is awesome. If the tracking history can be customized to remove Chinese words will be even better.
$0.10 per record is a bit too high, better if can consider reducing it.
Just what I was looking for! Great app!
App helps to keep track on all my package going out and those coming in. Some updates are not real time, but it works for me.
I really like this app. I really dislike the fact that they removed the merchants ability to edit the text messages and the email that go out to the customers. Only for that reason, otherwise I would give them 5 stars.
Thank you for your valuable feedback.
I am sorry; as of now the feature to edit SMS is not available. Please accept my sincere apology for the experience you had. However, regarding your issue about editing emails, we are assigning a support executive to investigate and resolve your concern. We can also have a quick discussion in order to explain the features, provided by AfterShip.
Please check your inbox, as you will be contacted via email shortly.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.
Regards,
Rupam Sarma Tamuli
Team AfterShip
fantastic customer service, thank you
Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.