Omtaler (4 703)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 4 % av vurderingene er 1 stjerner
15. februar 2017

Great product. Easy to install and seamlessly connected to our back end marketing system.

Oral I V
USA
Over 3 år bruker appen
17. februar 2023

The Technician Rahul provided me with excellent customer service and troubleshooting assistance. He was able to pinpoint my issue and resolve it very quickly. He also assisted me to get with getting set up for a demo to help my company understand all the other features of Aftership.
We like the AfterShip app and we are excited to learn more about its other features.

Simple Gymwear
USA
Over 3 år bruker appen
Redigert 26. mai 2022

Got an issue of tracking some tracking numbers and got a nice help to know where it was coming from, Thanks a lot to Rahul for the patience and the help It's a long time I was using this app, still perfect for all our needs

Mon Univers Bébé
Sveits
Over 3 år bruker appen
19. mars 2023

Very good support helped us over 1 hour to solve our issue.
Highly recommend Aftership to send shipping notifications to your customers.

Jawliner
Tyskland
Over 3 år bruker appen
25. juli 2021

I'd love to be able to use the customer notifications with the free plan, but unfortunately that is not available. I wanted the branding removed from the tracking page, and the customer support was great with helping me out. Very friendly and competent.

Seated Home
Canada
Over 3 år bruker appen
AfterShip svarte 25. juli 2021

Thank you for your valuable feedback.

I am sorry; as of now the feature to send notifications is not available on Free plan.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.

Regards,
Team AfterShip

5. november 2013

Have loved it thus-far. Increased communication with customers is never a bad thing!

Urban Arrow Co.
USA
Rundt 1 måned bruker appen
29. juli 2017

Infinitely better than the built-in solution, the branded sub-domain creates customer confidence. One of the "must-haves".

Lab401
Frankrike
Over 3 år bruker appen
7. april 2021

Would be nice when using the notification history if you could track by order id. Amazon frequently ships an order using multiple shipments. I cannot track all notifications for an order just using the tracking number.

Scentennials Products
USA
Over 3 år bruker appen
AfterShip svarte 7. april 2021

Thank you for your Suggestion.

We will definitely look at it.
Please let us know if you have any issues. Our support team is available 24X7 and also you email us at support@aftership.com.

AfterShip Team

21. juni 2016

Excellent app. Has basically eliminated a lot of customer service headaches. Worth every penny (and it's cheap too!).

Stone Bull Fight Club
USA
Over 3 år bruker appen
9. mars 2023

Thanks so much for your customer service from Debashish - very helpful and much appreciated!

Satya Online
USA
Over 3 år bruker appen