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This is a great app, in that it functions exactly as you would like it do. It does what it sets out to do. BUT, there is one major issue to note, especially if you're shipping via USPS from the West Coast of the US. The text notifications can not be delayed or scheduled during normal (non sleeping) hours. The practical result of this, is that USPS updates package status at 10:30 PM at night (common in city hubs like Los Angeles), and our customers get text messages at that time, and if they're East Coast, it's 3 hours later, at 1:30 AM. This has been a major frustration for our customers, and has caused us to stop using the text functionality of the service. We've contact their support, and there's nothing they are willing to do. I haven't had the issue with UPS or FexEx, only USPS. Fair warning your customers may get texts in the middle of the night.
A++ We love this app! AfterShip is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. We look forward to seeing more apps come from y’all!
From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!
I've used this app for a month now and it has not disappointed. I find this app very useful and easy to update with tracking information.
Thank you Aftership
Excellent tracking app. Very easy to setup and integrate. Gives accurate results, and boosts customer confidence tremendously!
I downloaded the application thinking that I would be able to send notifications with the free plan; however, it was not the deal. So, it is kind of my mistake that I did not read the pricing info carefully. I haven't started using it actively yet.
Scammers. I have been a victim of this scam where my money was stolen.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I appreciate your time to jump over a quick screen share meeting and we are glad that we were able to help you with the refund.
Rest be assured, you are valuable to us and we really value your money.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
It helps manage order tracking in my website. Easy to use and connect with shopify. Easy customized.
They removed the AfterShip banner and it was fast and efficient! There wasn't anything else we worked on after that.
Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates.
Thanks 😁
AfterShip Team
Really good. A lot of options available, and a really profesionnal interface. Everything needed to build a trustfully brund
Nice App and easy to set up, but dont like being forced to leave a review before you can continue settings