Recenzje (4 787)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 83% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 5% ocen to oceny z 1 gwiazdkami
22 lipiec 2017

Awesome app. Except for a tiny misstep with my second order not automatically showing on the Aftership dashboard, everything was just super. Love the simple Aftership page for tracking that I installed. Clean interface. Love their customer support too. The only thing that I didn't like at all was keying in the codes in my liquid templates. I gave up trying to install the button, although I managed just fine on my own installing the page.

Innerstark
Niemcy
5 miesięcy korzystania z aplikacji
2 październik 2020

Recently installed this product, currently in the testing phase, though a lot of things are hard to find.

ZD Tech Co
Brunei
5 miesięcy korzystania z aplikacji
AfterShip odpowiedział(a) 2 październik 2020

Thank you for sharing your valuable feedback. As you have mentioned you are facing some difficulties in AfterShip, we are more than happy to assist you.

We have sent you an email to discuss it further.

Kind regards,
Mudit

Edytowano 24 luty 2021

The support team is helpful, knowledgeable and diligent. They stick with you until the problem is resolved. The app is pretty decent once you've set it up properly. Not the most customizable interface in the world, but enough that you can sort of make it look like part of your site. if you squint :-) I wish the customer interface displayed the tracking timetable in a moe graphical and attractive manner.
The problem is that a lot of shippers don't provide very detailed tracking info from their side, so it's sometimes frustrating for our customers. That's not Aftership's fault though.
A bit expensive though at $69/month. The free plan is ok for smaller stores.
Remember to activate your shipping vendors in the Settings, otherwise tracking requests will incorrectly report 'shipment not found' results.

urban-baby-store
Kanada
5 miesięcy korzystania z aplikacji
AfterShip odpowiedział(a) 27 styczeń 2021

Hey :)

Thank you for your honest feedback.

We’re working round the clock to incorporate more advanced features to help merchants give the best tracking experience to their customers.

For example, we’ve launched a mobile tracking app to enable on the go shipment tracking for the customers.

1. Customers can get real-time order status updates via the AfterShip iOS and
Android tracking apps.

2. Users can insert the "Track order with AfterShip" button to the Shopify
order confirmation page to encourage customers to download the app.

3. Courier mapping to help users import Shopify orders to AfterShip with the
correct couriers.

We would love to help you further in case the above features aren’t meeting your requirements, simply drop in your feedback.

Furthermore, our Support Team would be more than happy to assist you further with whatever else you need, feel free to contact us anytime.

9 listopad 2021

This app is communication with my customers after shipping.
Doing a good job.
I still need to figure out all the available functions.
Thanks

mommenti
Stany Zjednoczone
4 miesiące korzystania z aplikacji
AfterShip odpowiedział(a) 9 listopad 2021

Thank you for your kind words.

Please take your time and check the features & functionality of the platform and please let us know if you have any suggestions for us.

We are really eager to know how we can make your experience better.

Regards,
Riyaz
AfterShip Team

31 październik 2017

So far it has been tracking my tracking numbers and I like the customizable page that looks legit enough. For a free app, nothing to complain about so far.

Exilus Collective
Finlandia
4 miesiące korzystania z aplikacji
19 luty 2018

I started trying Aftership after a friend recommended that I try them out! So far I have had nothing but a good experience with them!

Manly Mens Outlet
Australia
4 miesiące korzystania z aplikacji
21 sierpień 2017

Great tool to track your customers' order. The reason I didn't give 5 stars is that it didn't sync with my store automatically and I have to enter all tracking manually. Otherwise, amazing and easy to use.

Kencie
Stany Zjednoczone
4 miesiące korzystania z aplikacji
13 sierpień 2020

Nice and easy to use. Kinda hard to learn at first, but after a while you kinda get used to it. Im sure there is still more to learn from this website.

Humid Air Store
Filipiny
4 miesiące korzystania z aplikacji
Edytowano 3 wrzesień 2019

Can't really say much for now. I have not really used it. I still need to observe its functions. I think it should be ok though

Luxe
Nigeria
4 miesiące korzystania z aplikacji
23 czerwiec 2021

I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.

VAUNZY
Stany Zjednoczone
4 miesiące korzystania z aplikacji
AfterShip odpowiedział(a) 23 czerwiec 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip