AfterShip Order Tracking , 4 538 recenzji
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The developer runs another set of apps under the name "automizely" that "generate traffic". Guess where this data comes from? It seems to come from unsuspecting websites that installed "aftership apps".
Need proof? Go to your thank you page, and you will see several "remarketing" pixels that do not belong to you. The Aftership app seems to collect your user data, and then sell as part of their other venture "automizely".
Once I raised it with them, they agreed to remove, but after 2 weeks, they are still dragging their feet.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence our Engineering team has already worked on and fixed this for you.
We really value your business and also we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
App doesn't work, seems to be linked to someone else's business and Aftership saying this isn't the case even after providing screenshots stating this. Seems the apps on Shopify need some better vetting process as too many frauds getting around
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our users.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
It appears that the issue come from the synchronization of previous credentials, leading to the encountered problem.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
I think i need to give mr. Saransh a hundreds of stars, he assists me well and he is kind and patient, he truly understands that i am just starting he is so polite and understanding and guiding me to all set up of my online store because i really need the( tracker) so now its al set up as good , thankyou so much!
I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!
The AfterShip team is one of the most responsive and helpful customer service teams out there. They genuinely care about the customers and are always happy to help with any questions or issues. Highly recommend this app for their exceptional customer service.
great app love there suppurt team
I am trying out this app for my store and had a question that was promptly answered they definitely have a great understanding of great customer service! Thank you for the help. Look forward to seeing what else your app can do to help out my business
Amazing app and services! Very professional and completely customizable for our brand to keep it with the same look for whatever service we use. Thank you so much Ankit Pathak for all your help and for making this possible!
great all sorted, friendly and knowledgable support from Nitin.
Effective in marketing and proffesionalism