Avaliações (4.780)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
17 de outubro de 2024

Rajat was quick and easy to work with! He explained the process very well and I was able to correct an issue within 15 minutes. Nice job!

Nomadic Innovations
Estados Unidos
Aproximadamente 3 anos usando o app
4 de outubro de 2024

In terms of AfterShip itself, might not be the most reflective of your business by itself. But better compatibility with Shopify would be great, in terms of starting a premium plan, which can only be done by the store-owner. Might be a better feature to have when other employees are given admin rights, that they would also be able to start the premium trial themselves, instead of having to bother the CEO with mundane tasks such as this.

In terms of Customer Support, I would like to point out the Garvita was amazing. Although I was a bit frustrated and gave her a hard time, she stayed professional and tried to help me as much as she could. Albeit, she was not able to help me further, due to Shopify being the problem apparently, she directed me in the right direction.

CORE
Suíça
Quase 3 anos usando o app
AfterShip deixou uma resposta 5 de outubro de 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

30 de setembro de 2024

I have to say, the AfterShip Tracking team really impressed me with their customer service. They responded quickly to my questions and patiently guided me through the app's features and functionalities. Thanks to them, I've been using the tracking tool almost daily, and it's been a great investment for my business.

NoFace Designs
Estados Unidos
8 meses usando o app
21 de outubro de 2024

Garvita Kant was wonderful and helped me with the issue! She's also very kind and patient! Thanks aftership!

FINESSE
Estados Unidos
Mais de 2 anos usando o app
13 de setembro de 2024

So nice service, I having problems with html code, but your guys help me with that. I love it!

SCOUTLITE USA INC
Estados Unidos
Quase 2 anos usando o app
21 de setembro de 2024

It's very handy considering I can't track with Shopify due to my main product type. Along with getting a free trail.

Rise and Effect
Estados Unidos
10 meses usando o app
10 de novembro de 2024

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Garvita from the support team resolved it within a second. Excellent service! Highly recommended!

Bioluxy Beauty
Reino Unido
Aproximadamente 1 mês usando o app
3 de dezembro de 2024

A bit pricey but the support team of the app is very good. They spend a lot of time helping me to resolve my problem. Great support from Sadhan! Thank you!

Ask and Embla
Estados Unidos
Mais de 6 anos usando o app
AfterShip deixou uma resposta 4 de dezembro de 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

12 de setembro de 2024

I have used this app in my old shop for and long time, Thank you so much for the wonderful support!

ARES Online Store
Hong Kong, RAE da China
Mais de 1 ano usando o app
5 de setembro de 2024

I just came across couple issues with finding solution for Filters and custom fields. Support team- *Nitin* right away helped me with Sharing screen and direct me to right way without rushing things. Kudos to After Ship team!!

Sachi Skin
Singapura
Aproximadamente 1 mês usando o app