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Rikita helped me and had plenty of patience:)
Sehr hilfreicher Support, konnte das Problem, dass wir mit anderen Tracking-Apps haben lösen und storeübergreifend tracken. Der Customer-Support ist auch sehr kompetent und konnte unsere Probleme lösen!
Very fast with assistance and extremely thorough. Was able to to speak to an agent and resolve issue immediately.
At first, was easy to use so I became a paid user almost right away.
But when asking for some very basic help to create a filter, the support wasn't helpful at all.
Very disappointing.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We have checked that you contacted us for specific filter settings that are currently not available. We are continually working to enhance the application and have taken your suggestion as feedback.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
perfect thanks
It's comforting to know that this app has dedicated customer service that is available to assist us. I had a technical issue with the tracking feature and created a ticket through the support system. The team responded within a few hours and solved my issue instantly. Highly recommend this app for its reliable service!
Shaim was absolutely amazing!! Thank you so much for the help.
I love the customer service of AfterShip Tracking app. Whenever I had a question or concern, their responsive support team quickly replied and resolved my problem. It leaves me satisfied and confident to use the app again.
Took care of me in a prompt and timely manner. Excellent service.
great help and services