Avaliações (4.786)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
17 de maio de 2024

GOod!

Thomas Tools
Malásia
Mais de 6 anos usando o app
9 de abril de 2024

fast communication great service

Prblessings1
Estados Unidos
3 meses usando o app
23 de março de 2024

Garvita Helped assist me. I'm Grateful for her assistance!

BandemicCreations
Estados Unidos
11 meses usando o app
13 de outubro de 2024

Я ценю оперативное обслуживание клиентов, предоставляемое приложением для отслеживания AfterShip. Они ответили на мой запрос буквально за считанные минуты и помогли мне решить вопрос. Я доволен работой их службы поддержки.

Belinom
Letônia
7 dias usando o app
1 de julho de 2024

Ankit Pathak is the best! Thanks for your help

Atelier Yum
Japão
5 dias usando o app
8 de abril de 2024

Great support! Answered my questions promptly

Timeless Adorns Jewelry
Estados Unidos
9 meses usando o app
19 de maio de 2024

The customer service is non existent. Emailed with an urgent query and have been waiting for days. FYI I am on the paid plan with this app. No response at all and have followed up multiple times now. Very disappointed.

Zukyun Beauty
Hong Kong, RAE da China
7 dias usando o app
AfterShip deixou uma resposta 21 de maio de 2024

Thank you for your valuable feedback.

We understand that you are dissatisfied with the support, which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

Additionally, we have checked but could not find any conversation over chat or email. As we were unable to locate any emails with your email ID or the store name - Zukyun Beauty.

To address this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to provide a great customer service and support experience.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

4 de julho de 2024

great customer services

StarsKing Technology
Arábia Saudita
7 dias usando o app
2 de abril de 2024

Thank you for great app and support!

Lovely, best app for tracking and customer service!! very convenient dashboard !!

Saloniq.ca
Canadá
Aproximadamente 21 horas usando o app
17 de maio de 2024

Great Customer service, thank you for all the help! All answers were great! - Ankit

Vectorly
Estados Unidos
1 dia usando o app