AfterShip Order Tracking , 4.489 avaliações

Worst customer support ever.
They are not able to answer simple questions. Furthermore,
they are not able to answer all questions.

Additionally, they are sending out random wrong emails to our customers even though the email notifications are not ENABLED!!!

We pay a shit load of money for this app for an overwhelming bad service as well as not working automation.

We are in the search of a new tool.
I can only recommend to not use it. In my 6 month with this app I hadn't any good experience.

Before I forget. The "HTML" Email is not able to process main stlying. That means that if you design an Email in an HTML Builder you have to go manually into the code to fix the email.

I didnt think I would find something like this for free

Good for my shop brings it to the next level

I love this app, simply but powerfully that help me a lot

Very Nice Supporter ,thank you for helping.
He was really fast and explain me everything in the Right my!!

Sonali walked me through every step of the way and was very clear and organized with step by step directions. I worked through all my inquiries and learned a lot.

It's user friendly and the support is good!It can integrate with Klavyio and can send notification to customers to update the delivery status.

It is rare that I need to go to support, so when I do I really need help. Aftership came to the rescue quickly and resolved the question I had within minutes. Aftership has been consistently had the support one dreams about. I'm sold. Strongly suggest their product family.
Gary Y.

With AfterShip, we can track our package easily and deploy a system of tracking on our website. Good part is prompt response from customer support.

This app is awesome at what it does, and the support team is typically helpful. There are a few features and bug fixes that would be nice but overall, a good app. They're a big company and they've got a lot of customers to keep happy.