Avaliações (4.773)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
2 de fevereiro de 2024

The best tracking page.

Muscle Boutique
Estados Unidos
8 meses usando o app
20 de março de 2024

Garvita provided great support

Conturve
Reino Unido
Aproximadamente 2 meses usando o app
13 de janeiro de 2024

Absolutely useless customer service from Ankit. They take no responsibility for their partners that plugin to their software. It's ridiculous. Awful, awful customer service and the software is pretty awful too. Can't believe it's so expensive.

WallPanels.com.au
Austrália
4 meses usando o app
AfterShip deixou uma resposta 14 de janeiro de 2024

Thanks for your valuable feedback.

We understand that you are not satisfied with the support you have got which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip

Data de edição: 19 de janeiro de 2024

I recommend this App. Very Understanding and helpful.

Weave Beauty
Índia
5 meses usando o app
29 de fevereiro de 2024

Exceptional Support from Nitin!

I recently encountered some issues setting up the tracking page for my Shopify store. Nitin from AfterShip Tracking was incredibly helpful in troubleshooting the problems. His expertise and dedication ensured a smooth setup process. Thanks to Nitin's assistance, my tracking page is now up and running seamlessly. Highly recommend AfterShip for their excellent customer support!

Drool Lab
Hong Kong, RAE da China
Aproximadamente 6 horas usando o app
5 de dezembro de 2023

App doesn't work, seems to be linked to someone else's business and Aftership saying this isn't the case even after providing screenshots stating this. Seems the apps on Shopify need some better vetting process as too many frauds getting around

Design 10
Austrália
10 dias usando o app
AfterShip deixou uma resposta 6 de dezembro de 2023

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our users.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

It appears that the issue come from the synchronization of previous credentials, leading to the encountered problem.

We really value your business and we've sent you an email and looking forward to your revert to make your experience better.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

29 de novembro de 2023

Best free app best support thankyou so much garvita

ORDER DRONE NOW
Índia
4 meses usando o app
16 de janeiro de 2024

Very useful. Thank you

Influencer Mace
Estados Unidos
Aproximadamente 1 mês usando o app
2 de abril de 2024

Thank you for great app and support!

Lovely, best app for tracking and customer service!! very convenient dashboard !!

Saloniq.ca
Canadá
Aproximadamente 21 horas usando o app
17 de fevereiro de 2024

very fast responce . very freindly service

SYP MARKET
Índia
5 meses usando o app