Avaliações (4.764)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
21 de junho de 2021

The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.

DearBaby Singapore
Singapura
7 dias usando o app
Data de edição: 19 de novembro de 2019

This was great until AfterShip started overcharging us. We had a busy period so we bought a higher plan then needed to downgrade, but they charged us full price and declined to refund.

Support has got worse and their tracking does not always work. Its gone from good to bad.

Looking for an alternative.

Wish Want Get It
Estados Unidos
6 meses usando o app
14 de novembro de 2022

Customer service is fast and professional. I am satisfied about the customer service chat nice and net, I will try the app first and upgrade it.

Dream Honey
China
7 dias usando o app
30 de setembro de 2016

Very useful if you ship products

Nonstop Racing
Estados Unidos
7 dias usando o app
15 de abril de 2021

This app is great! so easy to use and understand. the customer agent was very helpful as well and so kind.

Mystics by Moonchild
Estados Unidos
7 dias usando o app
14 de junho de 2021

Sonali was amazing at helping with setup and customizing my tracking button/page! It looks amazing and I look forward to this app helping enhance my customer experience.

CALI HNDSME
Estados Unidos
7 dias usando o app
3 de fevereiro de 2023

Really effective team, they responded within a few minutes. The staff is very friendly, Animesh helped me with my issues.

Teethly
França
7 dias usando o app
23 de junho de 2021

I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.

VAUNZY
Estados Unidos
4 meses usando o app
AfterShip deixou uma resposta 23 de junho de 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

3 de fevereiro de 2016

I had a tested the application and it was able to point me to the right direction! I was able to track my order and now I am waiting for it to arrive. This application is cool! I will recommend this application 100% Thanks Aftership for a nice app.

Mebeingtrendy
Estados Unidos
4 meses usando o app
4 de agosto de 2021

Good app especially if you looking for free plan they will let you extend, easy to set up and good customer service.

Checklink
Canadá
7 dias usando o app