Avaliações (4.773)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 12 de janeiro de 2022

We decided to try and use Aftership but we changed our mind as it is very expensive, but after we removed it, all of the tracking URL on our store were messed up and were changed to an Aftership link that we never wanted to use and now we are no longer able to change it back to what it was and have to manually change every fulfilled order. We sent an email to them but never received a response. I do not recommend this App to any store. EDIT 1: AfterShip connected with us and saw the issue, and they promised to help. EDIT 2: We haven't received a response for over 2 weeks. We also discovered that using other tracking apps is not working because of the way After Ship ruined and messed all fulfillments on our store. This is extremely inconvenient and messed up a lot of our data report.

FreyaTreasures
Alemanha
4 meses usando o app
AfterShip deixou uma resposta 23 de dezembro de 2021

Thank you for your valuable feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.

Regards
Riyaz
Team AfterShip

15 de janeiro de 2014

Great tool and flawless integration!!

lovesprings
Singapura
3 meses usando o app
25 de agosto de 2021

Very good so far. This app is a great way to get more clients and get them to trust your website. Thanks.

vivalospets
Reino Unido
5 dias usando o app
16 de abril de 2021

I WANT TO USE THIS TO HELP CUSTOMERS TO TRACKING THEIR ORDER MORE CONVIENT ,HOPE IT IS USEFUL TO HELP MY STORE TO PROVE THE CUSTOMER'S CONMENTS ..............................................

HUIYCUU
China
5 dias usando o app
26 de abril de 2020

remains to be seen. I still haven't managed to make the settings until the end, it takes time and it asks me to revive before. I can use certain options.
but it looks ok. remains to be seen

Buy2Free1.com
Áustria
3 meses usando o app
5 de julho de 2017

I would recommend to anybody that runs an eccomerce site.

Kodis Store
Estados Unidos
5 dias usando o app
22 de novembro de 2021

I was stuck on how to enable Canada Post to my account and was quickly and effectively assisted by the support team on chat. Very happy with the service!!!

Star & Maple Shop
Canadá
5 dias usando o app
19 de novembro de 2021

bon tracking. service client très réactif m^me si dès fois ils ne résolvent pas tout à fait ton problème

Shoestendances
França
4 meses usando o app
AfterShip deixou uma resposta 28 de novembro de 2021

Je suis désolé de savoir que vos problèmes n’ont pas été résolus, même si le service client est très réactif.

Je suis désolé pour le désagrément que cela a pu vous causer. Vos commentaires ont été enregistrés, car nous nous efforçons constamment d’améliorer votre expérience avec notre application.

Nous ferons de notre mieux pour que votre expérience avec nous devienne meilleure.

Nous sommes disponibles 24/7. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com.

Cordialement,
Rupam
Équipe AfterShip

10 de novembro de 2017

not so human kind, i can't get email, can't login, can't find my password....

Honeycreepers Direct
China
5 meses usando o app
5 de abril de 2020

forced to leave a review to choose the free plan? seems unfair given I havent even tested the platform yet.

Untitled Boutique
Chipre
4 meses usando o app