Avaliações (4.804)

Classificação geral
4,7
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
17 de abril de 2017

Did not receive email to reset password. Waited long enough. Please help

Outdoor Awesome
Malásia
16 dias usando o app
5 de dezembro de 2019

The app is good, but the incorrect phone number for Fedex UK is embedded in the customers notifications, which means all our customers contact us complaining they cannot get through to Fedex to arrange a new delivery. Aftership claims they cannot change this until Fedex contacts them with an update. We have used Fedex UK for 11 years and the phone number used by Aftership has never been in use. The app is useless to us until the correct information is added.

XBODY UK
Reino Unido
14 dias usando o app
18 de fevereiro de 2017

app works great if i manually add in the tracking #. for some reason my tracking # is not auto syncing.

Bama Bean
Estados Unidos
10 dias usando o app
3 de setembro de 2020

Not happy with the support. I had to ask the same question 3 times. Every time someone else answered..

T.A.S. Amsterdam
Países Baixos
7 dias usando o app
AfterShip deixou uma resposta 3 de setembro de 2020

Hi Noura,

This is certainly not the experience we wanted you to have. I have dropped you a personal mail to understand things in detail and sort everything out.
Please check and allow us to make your experience a 5-star.
Looking forward to your reply.

Best,
Shahbaz

12 de dezembro de 2016

A+ for the app, D- for the support. Love the functionality of the app, BUT for as critical and time-sensitive a function as communicating with customers about their shipping information -- especially at the holidays -- the developer should offer more and better support than e-mail only a day later than when you need help. Also, the YouTube videos are out of date. We'll keep using it...and hoping we don't need timely help.

Skybox Press Store
Estados Unidos
4 dias usando o app
18 de outubro de 2017

Waaaayyyy too complicated and difficult to set up if you aren't tech savvy. Also, For a free app, every time I clicked on something I was directed to buy the premium....felt like a bait and switch.

Skatenstuff
Canadá
2 dias usando o app
29 de abril de 2020

M'as été conseillé, pas eu le temps de l'essayer ! Cette évaluation est arrivée avant la fin de sont installation.
A plus tard pour une évaluation plus constructive !

Glownight
França
1 dia usando o app
24 de novembro de 2015

Difficult to set up and doesn't have the features I need e.g. calculating shipping

Titan Design Technology
Austrália
1 dia usando o app
11 de maio de 2017

Can't make it sync with my Shopify store

Trendyecom
Chile
Aproximadamente 4 horas usando o app
13 de abril de 2021

Meh. Nothing special. Also, after I un-installed the app they kept charging me for 2 months until I asked why and couldn't give me very good answer. be careful of these sneaky ppl!

little luba
Canadá
Aproximadamente 2 horas usando o app
AfterShip deixou uma resposta 13 de abril de 2021

We apologize for the inconvenience, customer satisfaction is always the number one priority for us.

We have gone through the chat transcripts and working on the solution. We have sent you an email to discuss this further.

AfterShip Team