AfterShip Order Tracking , 4.308 avaliações
Support team was very helpful, I would recommend this app to all, althought it might be a bit complex for ´newbies ´
Thank you for your kind words.
Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Just starting out and wanted an app to track my customers orders. App was easy to install.
Very good and best of all free!
It was easy to integrate this app with my shopify store. Really love that they give a tracking page with our shop URL and also can design the tracking page with insta feed and some other marketing assets. Only pain point was that they don't offer language translation for updates. So if you are shipping from China and that company doesn't offer updates in English, your tracking page will display updates in Chinese but not English. Other than, everything else is good and would rate 5 if not for that. Also, their customer service was great and quickly solved any issues I had.
Fast response and he could speak in german. I was surprised! Thanks for the support! I appreciate that
Thank you for your review. Do let me know if you have any suggestions or feedback for us.
You can always reach out to us via the chat window available at the bottom right corner of your AfterShip account or email us at email@example.com. We are available 24X7.
great added it straight away it was easy to use and took minutes to set up also i found it less stressful
I'm amazed at the easiness of integrating it into my website. And even more impressed that it caters the courier in my country.
Experiencia perfecta de usuario en todo momento, ágil y practica. 100% recomendable a todos los usuarios.
customer service was great, they were helpful, polite and answered back quickly! I am still playing around with the app but I like it so far
Thank you for your valuable feedback. We are happy to know that you liked our app.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
We will do our best to make sure your experience with us is worth a 5-star rating
This app's pricing structure is very nice for beginners, it's free till we reach certain orders. Not very intuitive to use though! I wish there was an idiot-proof tutorial for all beginners to learn how to use the app!
Thanks for sharing your valuable feedback. Really happy to know that you liked the pricing structure of the AfterShip app.
We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
I understand you want tutorials for beginners in the app. I am sorry for the inconvenience; however we have registered your feedback and will definitely pass it on to our product team.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at firstname.lastname@example.org.
Rupam Sarma Tamuli