AfterShip Order Tracking

I give this app 2 thumbs Up. It allows you to send out text and email to customers of step by step notifications of delivery for their package.

Great app..worked well for me ;used for Indian domestic couriers -current 3 hours auto sync should have been for 1 hour.

This app worked really well until about 1 month ago. For no reason it decided to not track parcels and not email customers with tracking numbers.
When we needed support... all we got was a false hope promise that they were look into the problem.
We have waited over a month and have decided to move on to a more reliable app.

UPDATE
I have changed my original score from 2 stars to 4 stars. The support people really made the difference with this issue. They were in constant contact with us and even had a personal call to help us work through the issue.
While the fault was not their doing (Australia Post made some changes but didn't notify anyone), it did take too long, too many emails and a poor review before it became a priority to fix the issue.
We are back on track thanks to the Aftership support team.

Very useful and easy to use. I have been using it for over a year now no issues.

Best app to communicate with customers.
Improvements that could be done:
1. Sent email in ALL parcel status change
2. Translate to other languages

This is really helpful for customer to track order in real time. Also it's easy to use as merchant and give you some analytics.

Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!

Easy to use, set it and forget it. Only reason for 4 stars instead of 5 stars is because you cannot pay with American Express on a recurring basis.

Nice App and easy to set up, but dont like being forced to leave a review before you can continue settings

With AfterShip, we can track our package easily and deploy a system of tracking on our website. Good part is prompt response from customer support.