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Awesome support team! I am new to the app but so far it's been great with an easy install for a novice like me! Definitely would recommend!
My initial experience with Aftership was fine. Despite it's inability to automatically link a tracking number to the corresponding carrier. What eventually got me fed up with their App, was extortionate paywalls behind common basic features; such as a custom tracking page. Which is now unavailable unless you pay over $110/Month. With the $11/Month Subscription, all tracking numbers are redirected to the generic aftership tracking page, with afterships own promotional texts everywhere. We have since moved onto better shopify apps, with smarter tracking algorithms and at fairer prices.
I can not thank the support team at Aftership enough for working through all the questions and the special request that I have had for both the tracking app and the new returns app. Both apps work great and provide a very clean user interface for my customers to track their orders and process returns. Keep up the great work Aftership.
Kann die App nur empfehlen. Netter Support und die App funktioniert auch einwandfrei! Also lets go!
I use AfterShip for its ease and simplicity to allow my customers to track their orders with multiple carriers. Lots of built in features to take advantage of.
Very customizable, good customer service, works w/ klayviyo. I highly recommend to other ecommerce store owners
I use this app to track my shipments. I love how they track every move. This app keeps me organized and up to date.
Fast response and was a great help! I had questions about notification on Aftership and it took no time for the support to get back to me.
Great app! Would be 5 stars if translation was possible :)
Just onboarding with Aftership. The customer service was friendly and really easy to work with. Thank you Ankush
Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com.
We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Rupam Sarma Tamuli
Team AfterShip