Recensioner (4 768)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
Redigerat 20 augusti 2024

Merci beaucoup à Ritika pour sa réponse rapide et prise en charge efficace!

Nowa Cosmetics
Frankrike
3 dagar användning av appen
2 juni 2024

Really easy

Sweetie Shoppers
USA
Ungefär en månad användning av appen
30 maj 2024

Great job

CROSSxNAILS weargood CLOTHING
Storbritannien
19 dagar användning av appen
15 februari 2024

Saransh assisted me with activating my service. It was swift and smooth. I launch in 2 days so I will be able to review the app in more detail. Stay tuned

The Garden and the Sea
USA
3 månader användning av appen
17 maj 2024

GOod!

Thomas Tools
Malaysia
Mer än 6 år användning av appen
17 januari 2024

Aseem and Nitin were absolutely fantastic. They fixed everything in a timely manner and also taught me a few new features. Highly recommend!

Animate Yerba Mate
USA
6 månader användning av appen
17 januari 2024

I just installed today so had a few questions and Rajat Saini from support immediately jumped in to help me. He set up a screen share and walked me through everything. I haven't tracked any shipments yet but I have to give a shoutout to their support team!

Cushy Footsie
USA
22 dagar användning av appen
Redigerat 6 september 2024

Their customer support is one of the best we ever had.
Thank you very much for the help Aditya!

Dreamwerks
USA
8 månader användning av appen
19 december 2023

Great work from Priti Just had an extra 7 days for my free trial, many thanks AfterShip...

Xpress Connect
Storbritannien
4 månader användning av appen
19 maj 2024

The customer service is non existent. Emailed with an urgent query and have been waiting for days. FYI I am on the paid plan with this app. No response at all and have followed up multiple times now. Very disappointed.

Zukyun Beauty
Hongkong SAR
7 dagar användning av appen
AfterShip svarade 21 maj 2024

Thank you for your valuable feedback.

We understand that you are dissatisfied with the support, which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

Additionally, we have checked but could not find any conversation over chat or email. As we were unable to locate any emails with your email ID or the store name - Zukyun Beauty.

To address this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to provide a great customer service and support experience.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip