Recensioner (4 772)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
3 april 2024

I had a great experience with support, particularly with Priti who was very helpful and responsive. Thank you very much!

UltiShine Towels
Polen
Ungefär en månad användning av appen
24 januari 2024

Best app and great service and support always. Can always recommend this app!

normaflix
Danmark
11 månader användning av appen
1 januari 2024

Nitin was very helpful and got on a google meet call with me to walk through my question. Great experience

Veganic
USA
6 månader användning av appen
4 juni 2024

The support staff is great

Bezazzled
USA
9 månader användning av appen
5 mars 2024

Awesome App and highly appreciate the help from Priva!

P-REX Hobby
Kanada
9 månader användning av appen
19 maj 2024

Really Helpful

LuxuriousLittleOnes
Storbritannien
10 månader användning av appen
3 maj 2024

I received great assistance so far, my main issue is getting the order mapping to work and receive information from products. Overall I’m not sure if that is an issue with the app so I give it 4 stars but weighted on my only having used it about a week or a bit more. My review may become better or worse after more experience depending how it goes.

BigFit
USA
3 dagar användning av appen
AfterShip svarade 4 maj 2024

Thank you for sharing your feedback with us; we're thrilled to hear that our assistance was prompt and satisfactory. We sincerely hope that your experience with the app continues to meet your expectations.

Regarding the issue you raised, I want to assure you that orders from Shopify are accurately linked with the appropriate couriers in AfterShip, and product information from Shopify is seamlessly synced to the Tracking App. This information will also be visible in the emails sent to your customers.

We are always eager to receive suggestions from our users. Understanding your needs helps us tailor our services to meet your expectations and create a more engaging experience.

If you have any further questions or need assistance with the app, please don't hesitate to reach out to us via the live chat option in your account or by emailing us at support@aftership.com.

We are committed to ensuring that your experience with us is deserving of a 5-star rating.

4 januari 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Rebel Reaper Clothing Company
USA
26 dagar användning av appen
Redigerat 31 januari 2024

I am enjoying AfterShip order tracking. the best of is its support it's like live chat. they are here 24/7 to support you with anything special thanks to sir Rajat

Pet Love Shop
Storbritannien
8 månader användning av appen
29 december 2023

The customer service provided by AfterShip Tracking is top-notch. Whenever I've had an issue, their team has been quick to respond and address the problem. They are always friendly and more than willing to help until the problem is solved.

Niximo
USA
20 dagar användning av appen