Recensioner (4 732)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
3 mars 2023

Fast support!! Thay have the fastest support with a chat and easy to cmmunicate!! Higly recommended!!

Sakura Zakari
Japan
3 månader användning av appen
31 maj 2021

Ils sont très réactif. Application que je recommande. Première fois que je l'utilise mais il est top.

Maloryc™
Frankrike
3 månader användning av appen
21 mars 2023

It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.

The Keratin Store
USA
Mer än 6 år användning av appen
AfterShip svarade 21 mars 2023

Thanks for sharing your valuable feedback. We regret to know that you had to face this issue with our customer service support. We have found that the issue for the custom domain has been resolved.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Redigerat 31 oktober 2016

An App that actually works. More important is to put the Tracking icon on your store page. A customer can then see the Tracking from a place of shipment to the doorstep. It is like being with the driver in the delivery truck.Luv the weekly reports

Jdrmarketing
USA
3 månader användning av appen
7 augusti 2017

Friendly staff, easy to use application, great integration with shopify and great outcomes for my business.

Bedsama
Australien
3 månader användning av appen
24 juli 2017

Great app! Great support and a must have if you're shipping products!

Stethology
Sverige
3 månader användning av appen
30 januari 2023

Does absolutely everything I need to do - a little tweaking and I've got branded tracking pages on my site no matter the carrier I use. Well worth it.

Hearth Amore
Australien
3 månader användning av appen
12 oktober 2022

The customer service was immediate when I needed to make one quick change. The app is so helpful as well. very pleased.

The Strawberry Roan
USA
3 månader användning av appen
18 februari 2021

This app solved some of the compliance issues we had with allowing customer self service, the only trouble we ran into was on attempting to setup and invitations of additional users. One of the invited users somehow created a separate instance. Customer support was extremely quick with response and we were able to resolve the issue immediately.

Youtheory
USA
Nästan 4 år användning av appen
AfterShip svarade 18 februari 2021

Hello,

Thank you for your kind words.
We are really eager to know how we can make your experience a 5 star one.

You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
Mukul Saxena

20 november 2021

So far, I am really enjoying this app. Very smooth all in one package. Customer service is quick, and on point with their systems. This is only day 2 for me, I am having fun installing everything and integrating my business.

https://bestaidhearing.com/
USA
3 månader användning av appen