Recensioner (4 785)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
Redigerat 26 september 2016

Yes, This app is good for people with less than 100 shipments. Now, they started charging everyone who has above 100 shipments to be tracked. We have low value high volume shipments and we are ending up spending almost 40 to 60 $. It is a steep price to pay given that they advertise that everything is free here.

Enumu
Indien
Mer än 5 år användning av appen
Redigerat 6 november 2020

AfterShip worked great for years, and then all of a sudden, the notifications to our customers started to make no sense. The *|ITEM_NAMES|* tag has been broken since the beginning of August 2020. Customers were receiving notifications with tracking numbers that didn't match with the product mentioned in the notification. It caused a CX nightmare. We opened a support ticket in the beginning of ...

WinkBeds
USA
Mer än 5 år användning av appen
AfterShip svarade 19 oktober 2020

Hello,

We are diligently working in order to implement the fix. It requires very careful implementation so that it should not impact the other function of the application.

...

13 juli 2023

The developer runs another set of apps under the name "automizely" that "generate traffic". Guess where this data comes from? It seems to come from unsuspecting websites that installed "aftership apps".

Need proof? Go to your thank you page, and you will see several "remarketing" pixels that do not belong to you. The Aftership app seems to collect your user data, and then sell as part of their ...

Sunday Mattress
Indien
Mer än 5 år användning av appen
AfterShip svarade 17 juli 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

Redigerat 4 december 2018

I'm extremely frustrated with the "support" for this app. I've used over a year and when I went to check on an order only then did I notice that I was being forced to pick a monthly payment plan. Ok fine, I had a balance of $23.00 so I tried to pick their Essential plan. I got an error and it would not allow it stating that I had a credit balance. Okaayy...so I contact "support" and I'm told to ...

Andreabonelli
USA
Nästan 5 år användning av appen
10 juni 2019

It's way overpriced. Support is a joke.

Doesn't have any feature that you can't find elsewhere for half price and better support.

Airportag
USA
Ungefär 4 år användning av appen
18 november 2022

DO NOT INTEGRATE YOUR CREDIT CARD INFORMATION WITH THEM, THEY WILL KEEP CHARGING EVEN THE SUBSCRIPTION IS CANCELED. AND SUPPORT WILL NOT HELP YOU TO SOLVE THE PROBLEM.

Sheseelady
USA
Ungefär 4 år användning av appen
AfterShip svarade 18 november 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're ...

Redigerat 22 maj 2020

This app support is ridiculous. Anurag Pal, the lazy guy that dont want to help me with any of my problems. His words "AfterShip is just a tracking app, contact your courier for support"

Fuss Company®
Brasilien
Ungefär 4 år användning av appen
2 juli 2020

Used this for 3 years but now it's unbearable. Overpriced and tracking only really works a handful of times. The customer support only responds once a day so it a week+ to get anything fixed

Orange Bison
USA
Nästan 4 år användning av appen
12 september 2020

Customer support is poor. Their software broke and they kept pointing me at Cloudflare to fix it when it was their implementation that had issues (specifically with SSL on the tracking and returns domains).

Way overpriced for the software. Would've cost about $15,000 a year for it but customer service is so poor that I decided to do without it.

UMZU
USA
Nästan 4 år användning av appen
AfterShip svarade 13 september 2020

Hi Umzu team,

Our enterprise sales team will reach out to you. We are in process of fixing the domain issue for returns and will sort it out this week.
I am sure you will ...

30 november 2021

POUR LES BOUTIQUES FRANCAISES ATTENTION..
Les notifications sont en anglais, vous envoyez donc les notifications en france en anglais et si vous voulez les mettre en français vous devez payer 107 euros par mois, du délire.. autant dire que les boutiques françaises ne peuvent pas utiliser aftership à moins de payer très cher.. adieu, je vais chercher une autre application.

SAONI Boutique
Frankrike
Mer än 3 år användning av appen
AfterShip svarade 30 november 2021

Je suis désolé d'apprendre que vous craignez que les notifications soient envoyées en anglais au lieu du français et que vous ayez dû payer 107 euros/mois pour recevoir les ...