Recensioner (4 600)
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Good customer service, very easy to use and saves you a lot of trouble and headaches.
I have 23 apps (yes, that's quite a bit) connected to my Shopify Store. Out of all those, this is, no doubt, in my top 3 favorites of all time. So easy to use, and they ask for so little in terms of pricing. Worth it, and it's a must when it comes to customer satisfaction!
So far, so good! I like how it sends out emails that really let the customer know what's going on...a definite plus!!
No bad at all (for free) however it does two things that I am having issues with:
1. Syncs with US time only - I do business globally and use other country couriers so the info is delayed. My customers recieve the package before they are notified by Aftership - 16 hours BEHIND my customer time zone.
2. They hound you for a review on the app so that you cannot even use it! The banner each and every time covers my mobile devices and is extremely irritating when you quickly need to just check some info. Really annoying to remove, I am writing this review in hopes it stops.
3. Cannot edit any tracking number mistakes, must go back through Shopify.
Decent folks and not a bad app at all, just those issues - the badgering review request is the worst part to deal with.
What a great app and trust builder! It's definitely helping me grow my business. Thanks
I love aftership. The things i think need to be improved:
1. Contact with customer
2. The unstable conexion w/ store (Mine disconnected i few times)
Things i like about it
1. Everything
2. Very useful
If you're reading this, this tool is essential for your e-commerce.
he helped me get my extention so i can get this app working properly. my products still havent synced in 4 days
This application was easy to setup and install. I would recommend it to anyone looking for a great way to keep track of their shipping needs. Thanks for making this available!
Love it! Helped me automate everything!
Awesome app for anyone who wants to provide a great service to their customers. www.boardwalkshop.co