Recensioner (4 776)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
Redigerat 7 augusti 2019

Under no circumstances should anyone ever use this app. They have very sleazy business practices and you will end up paying more than what they reflect in their packages. When you may go over a certain rate, they will hide that from you so you begin to incur higher charges and your bill becomes outrageous. You'll be lucky if they even send invoices to you, which they don't because they are hiding the excess billing from their customers. I've used Shopify for several years and this is the #1 sleaziest app I've encountered. Save yourself and do not use Aftership.

24style
USA
Nästan 2 år användning av appen
2 juni 2021

Helps my store out and my customers. No more wondering when items ship or when they will be delivered.

MUDA Cards
USA
Mer än ett år användning av appen
AfterShip svarade 2 juni 2021

Thank you for your valuable feedback.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24x7, you can always contact us via live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

18 januari 2022

Probably the best group of Shopify app developers out there especially for a newly started store. They basically offer highly professional marketing, review and logistic tools for free and only begin to charge as you scale up as a business. A model other developers should follow. The common issue for new starters is not having the capital to justify expensive subscriptions to apps until they begin to turn over enough revenue. The Automizely group basically solves this issue for everyone with the added bonus of exceptional customer service. 24/7 and super responsive team. Their apps are also more functional than many others that charge subscription fees from the very start. Super impressed with this group as they've helped us scale significantly to the point that we would be more than happy to pay and continue with their service long term.

apprécier.
Australien
28 dagar användning av appen
10 februari 2023

Works well for my needs. I can now follow up with customers if they have shipping issues. I appreciate Aseem for helping me

OTG Athleisure
USA
28 dagar användning av appen
16 maj 2017

Great to have to track your customers order...recommending all Drop shippers.

Dilsaras Collection
USA
28 dagar användning av appen
15 september 2017

Works well, integration into my store could be more automated.

Asreon
Australien
Mer än ett år användning av appen
11 september 2023

Good Customer service

Momanda
Hongkong SAR
28 dagar användning av appen
7 juli 2014

AWESOME app! Super easy to use. I love it and customers love it... What more can you ask for?!

Liquid Barn
USA
28 dagar användning av appen
16 februari 2021

awesome customer service and on top the i really like the app an would gladly recommend this amazing app

MAGIK-GLOVE
Storbritannien
28 dagar användning av appen
Redigerat 14 december 2021

If i could give 0 stars I would do it. I have contacted support for 5 days trying to solve an issue we are having, aligning the correct carrier to each order. They keep saying it is fixed and it's not. I was finally able to get a meeting with their developers so we could fix it and no one showed up. Extremely unprofessional Edit - They fixed the issue after this.

Fasteak Inc
USA
Ungefär 2 år användning av appen
AfterShip svarade 11 december 2021

I can see that you are not happy with the customer service support as your issue regarding aligning the correct carrier to each order was not resolved. I apologize for the inconvenience this has caused you.

Please note that one of our experts will get back to you via email. I would appreciate your patience and understanding on this matter as this issue would be dealt with utmost priority.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam
Team AfterShip