Recensioner (4 785)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
2 augusti 2022

Shopify now offers nearly all functionality that Aftership offers. I am cancelling my service after years now that they decided to charge an extra $100 per month to view transit stats, which was previously included in my plan. The company's management clearly doesn't understand how to treat customers. You can't take away features and then offer said features to customers for an extra $100 per ...

Bottles & Burps
USA
Mer än 3 år användning av appen
AfterShip svarade 3 augusti 2022

We’re sorry to know that you are not happy with the app and new pricing plans.

We're in touch with development team to help you and get back to you soon by an email or chat.

...
10 december 2022

This app is stealing our customers. You can never remove the "download aftership app" from emails that are sent to our customers. Fair? No!
AI is just a bluff it actually has no AI predictor for ETA as they promise so not worth even paying.

Cozy Nursery
USA
Ungefär 3 år användning av appen
AfterShip svarade 10 december 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Could you ...

Redigerat 21 februari 2018

Excellent app! I used to spend A LOT of time tracking multiple parcels on multiple websites to ensure everything was going where and when it should. Now I can see all my shipments on a single webpage with clear status flags to tell me when all is well or where I need to chase things up.
And the developers even added a new courier for me when I flagged up that it wasn't on their system. How's that ...

Thatprotein
Storbritannien
Ungefär 3 år användning av appen
Redigerat 18 november 2020

Unfortunately, after over 2 years of using this app, I have to change my review. I really loved this app but in 2020 it was getting worse and worse... First, tracking statuses from French Post were not updated so my integration with other app (Judge.me review app) didin't work and my customers didn't receive any demand about reviews and, of course, were not notificated about their shipments. Than ...

S Medio
Polen
Nästan 3 år användning av appen
26 december 2013

If they figure out their damn sever blows and is always slow, I would give this app a 5 star rating.

Wellness Fitness and Nutrition
USA
Nästan 3 år användning av appen
Redigerat 28 februari 2020

Most apps cancel your subscription after you delete it from your Shopify site. These guys will happily keep charging until you find out for yourself. Reflects badly on the Shopify brand as well to let customers be shafted in this unscrupulous manner.

Ocha Co
Japan
Nästan 3 år användning av appen
Redigerat 26 mars 2019

This app does not provide my clients with their tracking information. I have used other apps that work better than this one.

EDIT: (26/3/2019) The app does not sync my orders successfully. Stay away if you want the app to do the work seamless.

For love For Dogs
USA
Mer än 2 år användning av appen
20 juli 2020

Aftership has completely failed in tracking and destroyed our customers tracking last 6 months.

We would like to ban this group for ever.

They demand huge money to run small apps.

It is not worth to have it.

We are uninstalling this apps for ever.

Inaaz.biz
Indien
Mer än 2 år användning av appen
16 maj 2020

IF I COULD GIVE A - SCORE I WOULD THE SUPPORT IS LAZY UN MOTIVATED. HAVING A COMPLEX ISSUE THEY REALLY COULDNT GIVE A SH...T

Floucia
Australien
Mer än 2 år användning av appen
AfterShip svarade 21 maj 2020

Thank You for the review, may I please request you to kindly reply to the email sent and we can discuss any feature related complexity.

1 februari 2021

TRASH TRASH TRASH BE WARNED!
So complex app. Miss leading support pages and caused so many bugs before and after I tried to use on 2 different stores

99Jersey
USA
Mer än 2 år användning av appen
AfterShip svarade 1 februari 2021

Hi,

Apologies for the inconvenience caused.

Give us a last opportunity to get all your issues resolved and make you a happy customer!

One of the experts will reach you in ...