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Attentive, immediate help with a tracking import issue. Aftership remedied the issue and now I have peace of mind, thanks team!
After ship has been a huge help in tracking packaging, making it easy to locate shipments by order number. Things are so much easier now.
FRAUD FRAUD FRAUD. The only reason they have 4.6 stars is that they MAKE you review when you download the app. I signed up for the "free" plan and got a BILL FOR $390!!! What!? It even says on the website there are no extra charges for the free plan!! They have not responded to me when I asked for a refund again. I will continue to battle this because this makes me feel it is a BAIT & SWITCH! I hope someone can resolve it. I even have a feeling they are going to bill me again for something else. This has been a TERRIBLE EXPERIENCE! I can only change this to a positive review if they are able to provide great customer service and provide a full refund.
Good app. Serves its purpose and is easy to use. I don't like the hovering bar telling you to leave a review every time you log in...while I understand the purpose, it is annoying.
Excellent app and equally excellent support. The support team responded to my queries and addressed my requests promptly.
great app
Very money hungry greedy app, on the essentials plan and I cant get any access to many important features unless if I upgrade to their ridiculously expensive upgrade plan.
We’re sorry to know that you are not happy with the app and pricing plans.
Please accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go.
We certainly are looking forward to earning back your trust back in our platform with our support.
Regards,
Ankush Kumar
Team AfterShip
The best tracking app i have ever use ! The support is very responsive as well !
Thank you AfterShip !
I recently re-installed the aftership for the free monthly plan with up to 50 shipping quota. However, as I got into the dashboard, it tells me "Your free trial has expired. Please pick a plan." As far as I know, I have less than 10 shipping tracked with the app so far, so not sure where this is coming from. Please advise ASAP so I can move forward accordingly.
I like aftership it keeps my tracking and allows me to know when y customers received their shipment.