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Great app! Works seamlessly and was easy to integrate into my store. Would recommend for anyone else who wants an easy tracking app.
Pretty good app however the customization on the tracking page is rather lacking. The marketing has these examples of beautiful tracking pages but in reality, there is almost none. Other than that, pretty good service. Wish not that many things were behind a paywall but would recommend anyway.
Thanks for your valuable feedback.
We are pleased to know about your experience with our application and that we were able to meet your expectations.
It is our constant endeavor to delight our users and provide them with an engaging experience. I have noted your feedback related to the customization on the tracking page is somewhat lacking and have forwarded it to our product team.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
eu ainda estou novo nesta aplicação a minha loja ainda não começou a faturar por isso não consigo dar uma avaliação mais digna do que esta
Estamos abertos a sugestões, se você tiver alguma. É sempre bom entender os requisitos de nossos usuários para que possamos atender às suas expectativas e oferecer uma experiência envolvente.
Se precisar de ajuda com o aplicativo, sinta-se à vontade para entrar em contato conosco por meio da opção de bate-papo ao vivo disponível em sua conta ou envie um e-mail para support@aftership.com
Faremos o possível para garantir que sua experiência conosco mereça uma classificação de 5 estrelas.
Cumprimentos,
Equipe AfterShip
Wonderful, does it exactly what it says and does it well.
After installing and uninstalling multiple shipping tracking apps, we've decided to give Aftership a try. So far, they have the best customer service. Varun the support representative that assisted me today, answered all my questions clearly and quickly. He provided me with articles and links that would help get started right away. On top that he was very kind and patient. I don't know why people say their customer service was terrible. That is clearly not the case from my experience so far. Thank you very much Varun for all your help!
Nice Application. I would like to give 5 Stars. But there are 4 because i'm not able to track AliExpress Standard Shipping.
I use that Currier to ship to switzerland, because e-packet takes too long.
To ship to switzerland, AliExpress Standard Shipping is similar in price to e-package, but faster delivery.
wow such a great app i love it
This is a great app with amazing capabilities. The only thing is the pricing can start to get real high as your business grows. Also, the tracking page and email templates aren't as customizable as you'd think they would be. If you want more options when it comes to making the templates a part of your brand, you're going to have to buy the pro plan ($110/month) to integrate with Klaviyo. Overall, this is still an amazing app, especially for business owners that are trying to scale. A few orders from your store should easily cover the cost of their most expensive plan.
I think I have found the best tracking management app, AfterShip help me save a lot of hassle by providing the best tracking experience to my customers
So far so good. They helped me setting up the app step by step via Google meet. My store is now connected and ready.