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They are not able to track 1/5 of my orders, DO NOT use it!! They CAN'T give you a time for how long they can solve this problem. Not working at all! The worst app on Shopify... waste my time
Hi,
Apologies for the inconvenience caused.
As you are connected with chat and email for your issues with us.
We will update you as soon as this issue is fixed in the meanwhile, you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.
Regards,
AfterShip Team
Easy to install and brief explanation for adding a "track" icon on the shop :)
The best thing is that they are very supportive!
Thank you for develop such a lovely application :)
JUST AWFUL! TERRIBLE CUSTOMER SERVICE
Great app! Works seamlessly and was easy to integrate into my store. Would recommend for anyone else who wants an easy tracking app.
eu ainda estou novo nesta aplicação a minha loja ainda não começou a faturar por isso não consigo dar uma avaliação mais digna do que esta
Estamos abertos a sugestões, se você tiver alguma. É sempre bom entender os requisitos de nossos usuários para que possamos atender às suas expectativas e oferecer uma experiência envolvente.
Se precisar de ajuda com o aplicativo, sinta-se à vontade para entrar em contato conosco por meio da opção de bate-papo ao vivo disponível em sua conta ou envie um e-mail para support@aftership.com
Faremos o possível para garantir que sua experiência conosco mereça uma classificação de 5 estrelas.
Cumprimentos,
Equipe AfterShip
Pretty good app however the customization on the tracking page is rather lacking. The marketing has these examples of beautiful tracking pages but in reality, there is almost none. Other than that, pretty good service. Wish not that many things were behind a paywall but would recommend anyway.
Thanks for your valuable feedback.
We are pleased to know about your experience with our application and that we were able to meet your expectations.
It is our constant endeavor to delight our users and provide them with an engaging experience. I have noted your feedback related to the customization on the tracking page is somewhat lacking and have forwarded it to our product team.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Nice Application. I would like to give 5 Stars. But there are 4 because i'm not able to track AliExpress Standard Shipping.
I use that Currier to ship to switzerland, because e-packet takes too long.
To ship to switzerland, AliExpress Standard Shipping is similar in price to e-package, but faster delivery.
Wonderful, does it exactly what it says and does it well.
After installing and uninstalling multiple shipping tracking apps, we've decided to give Aftership a try. So far, they have the best customer service. Varun the support representative that assisted me today, answered all my questions clearly and quickly. He provided me with articles and links that would help get started right away. On top that he was very kind and patient. I don't know why people say their customer service was terrible. That is clearly not the case from my experience so far. Thank you very much Varun for all your help!
wow such a great app i love it